Mercedes-Benz of Covington

At least three employees and one customer were not wearing masks. It's important that I point out that none of the unmasked employees were service agents. My service agent had her mask on. I understa wearing masks. It's important that I point out that none of the unmasked employees were service agents. My service agent had her mask on. I understand that masks are uncomfortable, but so is COVID-19 I felt unsafe and had to wait OUTSIDE more than an hour while my car was being serviced. That was not the level of service that I expect from Mercedes. More

Service was fast and everyone was friendly. I’d like to point out that Ryan in service was especially helpful and always is. He definitely appears to love his job. point out that Ryan in service was especially helpful and always is. He definitely appears to love his job. More

Logan was awesome. He provided excellent, actually over and above, service. Can't say enough about the rest of the team. It was a wonderful experience. and above, service. Can't say enough about the rest of the team. It was a wonderful experience. More

Ms.Copeland’s team was very professional and courteous . The team took care of my car beautifully and I look forward to returning the care of my car with again ! The team took care of my car beautifully and I look forward to returning the care of my car with again ! More

I had a wonderful experience buying my 1st Mercedes! Our family has brought 3 Mercedes in the last 30 days! My twins purchased new Mercedes as well! We will be a Mercedes Benz family forever! family has brought 3 Mercedes in the last 30 days! My twins purchased new Mercedes as well! We will be a Mercedes Benz family forever! More

This was by far my greatest car buying experience ever! Chris made it extremely easy for me. He knew the answer to every question I had, this man KNOWS a car. I loved ever second I was there. He is definit Chris made it extremely easy for me. He knew the answer to every question I had, this man KNOWS a car. I loved ever second I was there. He is definitely the go to guy!! The whole MBOFCOVINGTON were an amazing group of people. A GREAT team!! More

Mercedes of Covington provided Excellent Service All Around. Logan, Kyle and the rest of the team were efficient and professional. They made it very easy and a really great experience. I will definitel Around. Logan, Kyle and the rest of the team were efficient and professional. They made it very easy and a really great experience. I will definitely recommended them to others and will use again if I have a need. Thanks! More

Joseph and Lynn were both awesome! We arrived asking for Joe because he had been recommended by a friend. He was with another client so Lynn stepped in to assist him and us! She was amazing as well. Joe because he had been recommended by a friend. He was with another client so Lynn stepped in to assist him and us! She was amazing as well. More

The buying experience that I just had at Mercedes Benz of Covington is by far the most pleasant I’ve had to date. The staff was very pleasant and friendly even with us walking in 10 minutes before closing ti Covington is by far the most pleasant I’ve had to date. The staff was very pleasant and friendly even with us walking in 10 minutes before closing time. Our salesman Chris was very knowledgeable about our vehicle and made sure we were comfortable every step of the way. I will certainly be back to do business with this dealership and recommend anyone in the market for a vehicle to stop by Mercedes-Benz Covington!!! More

may be my sixth Mercedes. I guess I just got addicted to the qual and luxury. Covington Mercedes is the best. Always Top shelf service. the qual and luxury. Covington Mercedes is the best. Always Top shelf service. More