Mercedes-Benz of Covington

It was great experience like always!All was done the way It was great experience like always! All was done the way it was explained to me. My car came out so beautiful shining clean ! It is so great to It was great experience like always! All was done the way it was explained to me. My car came out so beautiful shining clean ! It is so great to have service here in neighborhood! Thank you 😊 Mirjana More

This dealership has to be the best in the country!The This dealership has to be the best in the country! The service, the staff and the entire process of having your car serviced is more like going to This dealership has to be the best in the country! The service, the staff and the entire process of having your car serviced is more like going to the SPA for a break! More

The staff and service at Mercedes-Bens of Covington are superb. I came, without an appointment, at a busy time so I had to wait longer than expected. I discussed it with Ryan and will approach the situat superb. I came, without an appointment, at a busy time so I had to wait longer than expected. I discussed it with Ryan and will approach the situation differently. Response to my concern was immediate. More

At least three employees and one customer were not wearing masks. It's important that I point out that none of the unmasked employees were service agents. My service agent had her mask on. I understa wearing masks. It's important that I point out that none of the unmasked employees were service agents. My service agent had her mask on. I understand that masks are uncomfortable, but so is COVID-19 I felt unsafe and had to wait OUTSIDE more than an hour while my car was being serviced. That was not the level of service that I expect from Mercedes. More

Service was fast and everyone was friendly. I’d like to point out that Ryan in service was especially helpful and always is. He definitely appears to love his job. point out that Ryan in service was especially helpful and always is. He definitely appears to love his job. More

Ms.Copeland’s team was very professional and courteous . The team took care of my car beautifully and I look forward to returning the care of my car with again ! The team took care of my car beautifully and I look forward to returning the care of my car with again ! More

I had a wonderful experience buying my 1st Mercedes! Our family has brought 3 Mercedes in the last 30 days! My twins purchased new Mercedes as well! We will be a Mercedes Benz family forever! family has brought 3 Mercedes in the last 30 days! My twins purchased new Mercedes as well! We will be a Mercedes Benz family forever! More

This was by far my greatest car buying experience ever! Chris made it extremely easy for me. He knew the answer to every question I had, this man KNOWS a car. I loved ever second I was there. He is definit Chris made it extremely easy for me. He knew the answer to every question I had, this man KNOWS a car. I loved ever second I was there. He is definitely the go to guy!! The whole MBOFCOVINGTON were an amazing group of people. A GREAT team!! More

Logan was awesome. He provided excellent, actually over and above, service. Can't say enough about the rest of the team. It was a wonderful experience. and above, service. Can't say enough about the rest of the team. It was a wonderful experience. More

Mercedes of Covington provided Excellent Service All Around. Logan, Kyle and the rest of the team were efficient and professional. They made it very easy and a really great experience. I will definitel Around. Logan, Kyle and the rest of the team were efficient and professional. They made it very easy and a really great experience. I will definitely recommended them to others and will use again if I have a need. Thanks! More