Mercedes-Benz of Covington

The issue was not resolved. The check engine light came back on within a week of getting my van back. The same symptoms are still present. Given that I spent $2000 on repairs I would expect the problem to back on within a week of getting my van back. The same symptoms are still present. Given that I spent $2000 on repairs I would expect the problem to be resolved. More

Words can’t express how much I appreciate Mr.Alan. He took the time out to meet all needs. I came in for an oil change and new radio but left with an upgraded 2020 Benz!!! It wasn’t in my plans, but he m took the time out to meet all needs. I came in for an oil change and new radio but left with an upgraded 2020 Benz!!! It wasn’t in my plans, but he made it happen. More

My experience with Mr. Alan was over the top!! Even when I thought I was going walk away with what I wanted, he surprised me with something even better. I’m still in shock ! Thanks again Mr. Alan , please g I thought I was going walk away with what I wanted, he surprised me with something even better. I’m still in shock ! Thanks again Mr. Alan , please go visit him!!!! More

Everyone was very friendly and knowledgeable about the questions I asked. Had a very good experience with you and left very satisfied and happy. Thank you all! questions I asked. Had a very good experience with you and left very satisfied and happy. Thank you all! More

Was met at the car by a service writer and he had my loaner car ready all I had to do was leave my car sign a rental agreement and was on my way. loaner car ready all I had to do was leave my car sign a rental agreement and was on my way. More

Awesome service, will definitely be back. Also they made me feel very welcome the entire time I was there. Do yourself a favor and go see Robert Primes he will roll the red carpet out for you. me feel very welcome the entire time I was there. Do yourself a favor and go see Robert Primes he will roll the red carpet out for you. More

The car pretty much sold itself because the excellent condition it was in. My sales person Chris did a good job. God job to Everyone who helped in the purchase process. condition it was in. My sales person Chris did a good job. God job to Everyone who helped in the purchase process. More

All the staff there are very professional and courteous. Would recommend them to anyone needing a great vehicle. They went out of their way to help us! Would recommend them to anyone needing a great vehicle. They went out of their way to help us! More

Great sales staff and management. Made the purchasing process easy and enjoyable. Would highly recommend to anyone looking to purchase a new Mercedes. GLE 350 was equipped exactly how I wanted it. process easy and enjoyable. Would highly recommend to anyone looking to purchase a new Mercedes. GLE 350 was equipped exactly how I wanted it. More

Ryan Caffarel is simply the BEST service advisor! He always has my service appt set up with a loaner and keeps me up to speed on the status. My car is ready when he promises, clean and neat. I love the always has my service appt set up with a loaner and keeps me up to speed on the status. My car is ready when he promises, clean and neat. I love the service delivered at this dealership. More