Mercedes-Benz of Covington

The experience in purchasing my new GLS 450 was without exception excellent. I ordered the vehicle in December and Jerry updated me regularly on its status. The purchase phase was also very smooth. exception excellent. I ordered the vehicle in December and Jerry updated me regularly on its status. The purchase phase was also very smooth. More

Always a nice experience with the service department as everyone is friendly and accommodating. The atmosphere in the building is fresh, clean, and comfortable. Probably the best service department I have everyone is friendly and accommodating. The atmosphere in the building is fresh, clean, and comfortable. Probably the best service department I have ever visited. More

Great Service with great people. They will fix that. My entire buying experience was just wonderful!! So easy to work with! Was very reluctant to buy such an expensive car but love it! entire buying experience was just wonderful!! So easy to work with! Was very reluctant to buy such an expensive car but love it! More

Patrick Breen, Kyle Miller and Jennifer McNicholas were wonderful to work with! They made purchasing our first Mercedes fun and stress free! Patrick and Kyle even stayed late to finish our paperwork! wonderful to work with! They made purchasing our first Mercedes fun and stress free! Patrick and Kyle even stayed late to finish our paperwork! More

Ryan was very attentive and courteous. He kept me informed of the status of my vehicle. Great service! My experience was top notch... love my Mercedes! informed of the status of my vehicle. Great service! My experience was top notch... love my Mercedes! More

Ryan provided a very professional service! He listened my concerns carefully and managed services accordingly! I am very satisfied with his job! Well done! Thank you! concerns carefully and managed services accordingly! I am very satisfied with his job! Well done! Thank you! More

My overall experience in buying a vehicle from this dealership was a wonderful experience. Alan Snow was exceptional in his craft at making me feel comfortable and at ease. He was extremely informative dealership was a wonderful experience. Alan Snow was exceptional in his craft at making me feel comfortable and at ease. He was extremely informative and patient and I just felt that this deal was just meant to be for me. Thank you Alan, Brett and Kyle. Please give Alan a raise....Lol More

I be ought my car in to complete a manufacturer recall, do an oil change and change the headlight. Everyone was super friendly and helpful and the service was prompt. It is so helpful to be able to message do an oil change and change the headlight. Everyone was super friendly and helpful and the service was prompt. It is so helpful to be able to message my service advisor via text messaging. I will definitely return to buy my next car here. The manager, Gordon, really stood out for his service. More

After finding the perfect car on the internet I came in. Your internet manager gave us Brandon who was excellent. We actually bought two cars this day. After purchasing Alan was awesome with the whole walk Your internet manager gave us Brandon who was excellent. We actually bought two cars this day. After purchasing Alan was awesome with the whole walkthrough and explaining the features on the car. I am a Mercedes of Covington customer from this day forward. Everyone was excellent with customer service from the sales manager to the finance person. I was impressed! Both Brandon and Alan are definitely assets to your team. More

Great overall. Warranty can be really expensive, and add thousands to the price. Saleman was honest, and the staff are friendly, and helpful. Overall great experience. thousands to the price. Saleman was honest, and the staff are friendly, and helpful. Overall great experience. More