Mercedes-Benz of Covington

I be ought my car in to complete a manufacturer recall, do an oil change and change the headlight. Everyone was super friendly and helpful and the service was prompt. It is so helpful to be able to message do an oil change and change the headlight. Everyone was super friendly and helpful and the service was prompt. It is so helpful to be able to message my service advisor via text messaging. I will definitely return to buy my next car here. The manager, Gordon, really stood out for his service. More

Great overall. Warranty can be really expensive, and add thousands to the price. Saleman was honest, and the staff are friendly, and helpful. Overall great experience. thousands to the price. Saleman was honest, and the staff are friendly, and helpful. Overall great experience. More

After finding the perfect car on the internet I came in. Your internet manager gave us Brandon who was excellent. We actually bought two cars this day. After purchasing Alan was awesome with the whole walk Your internet manager gave us Brandon who was excellent. We actually bought two cars this day. After purchasing Alan was awesome with the whole walkthrough and explaining the features on the car. I am a Mercedes of Covington customer from this day forward. Everyone was excellent with customer service from the sales manager to the finance person. I was impressed! Both Brandon and Alan are definitely assets to your team. More

The issue was not resolved. The check engine light came back on within a week of getting my van back. The same symptoms are still present. Given that I spent $2000 on repairs I would expect the problem to back on within a week of getting my van back. The same symptoms are still present. Given that I spent $2000 on repairs I would expect the problem to be resolved. More

Words can’t express how much I appreciate Mr.Alan. He took the time out to meet all needs. I came in for an oil change and new radio but left with an upgraded 2020 Benz!!! It wasn’t in my plans, but he m took the time out to meet all needs. I came in for an oil change and new radio but left with an upgraded 2020 Benz!!! It wasn’t in my plans, but he made it happen. More

My experience with Mr. Alan was over the top!! Even when I thought I was going walk away with what I wanted, he surprised me with something even better. I’m still in shock ! Thanks again Mr. Alan , please g I thought I was going walk away with what I wanted, he surprised me with something even better. I’m still in shock ! Thanks again Mr. Alan , please go visit him!!!! More

Everyone was very friendly and knowledgeable about the questions I asked. Had a very good experience with you and left very satisfied and happy. Thank you all! questions I asked. Had a very good experience with you and left very satisfied and happy. Thank you all! More

Was met at the car by a service writer and he had my loaner car ready all I had to do was leave my car sign a rental agreement and was on my way. loaner car ready all I had to do was leave my car sign a rental agreement and was on my way. More

Awesome service, will definitely be back. Also they made me feel very welcome the entire time I was there. Do yourself a favor and go see Robert Primes he will roll the red carpet out for you. me feel very welcome the entire time I was there. Do yourself a favor and go see Robert Primes he will roll the red carpet out for you. More

The car pretty much sold itself because the excellent condition it was in. My sales person Chris did a good job. God job to Everyone who helped in the purchase process. condition it was in. My sales person Chris did a good job. God job to Everyone who helped in the purchase process. More