Mercedes-Benz of Covington
Covington, LA
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Easy to schedule appointment. Service department is professional. Service is handled to my satisfaction. Waiting area is comfortable. The service rep provides frequent updates. Very satisfied. professional. Service is handled to my satisfaction. Waiting area is comfortable. The service rep provides frequent updates. Very satisfied. More
Patrick is absolutely amazing!! I drove from Alabama and he made my experience the absolute best!! VERY knowledgeable about the car!! He even called to check on me and my experience drive home! So professio he made my experience the absolute best!! VERY knowledgeable about the car!! He even called to check on me and my experience drive home! So professional and such a sweet personality! I truly felt like I was the only thing important during my purchase! I’ll def make the drive again! Thanks Patrick! And the financing manager was amazing and Erica taught me about my New Mercedes-Benz. Amazing staff! More
The easiest buying experience I have EVER had! Alan was awesome - and I got EXACTLY what I wanted. Thank you for getting me through the process so quickly - and making it so easy! awesome - and I got EXACTLY what I wanted. Thank you for getting me through the process so quickly - and making it so easy! More
Everyone was knowledgeable and professional. Although I wasn't buying the most expensive vehicle on the lot the treated me like I was. I can't imagine going anywhere else for future purchases. wasn't buying the most expensive vehicle on the lot the treated me like I was. I can't imagine going anywhere else for future purchases. More
The Covington, LA, dealership is just the best! Laura, my service rep, is unfailingly curious, cordial and efficient. In fact, all of the employees are welcoming and helpful. The facility is handsome, with t service rep, is unfailingly curious, cordial and efficient. In fact, all of the employees are welcoming and helpful. The facility is handsome, with terrific treats and seating areas. The work was performed has been first-rate. More
Good service, yet not necessarily in the most timely manner. I had a little difficulty with getting communication when I initially put the vehicle into service. manner. I had a little difficulty with getting communication when I initially put the vehicle into service. More
Top notch operation! Smooth transaction and great sales staff. Would have no reservations about recommending or buying from Covington Mercedes in the future. Keep up the great work! staff. Would have no reservations about recommending or buying from Covington Mercedes in the future. Keep up the great work! More
The dealership is very nice and friendly. The waiting area is comfortable and better than most dealerships I’ve been to. My only complaint is that after getting the Carfax report provided by them it sho area is comfortable and better than most dealerships I’ve been to. My only complaint is that after getting the Carfax report provided by them it shows an open recall so why wasn’t this mentioned to me while I was there More