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Mercedes-Benz of Covington

Covington, LA

4.5
735 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 735 reviews

April 26, 2021

Service was performed right on time. The car was clean as new when I got it back. Staff is very efficient, friendly and welcoming. Thanks! More

by timandcathyfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
April 23, 2021

Easy to schedule appointment. Service department is professional. Service is handled to my satisfaction. Waiting area is comfortable. The service rep provides frequent updates. Very satisfied. More

by Tonirodosta
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura service dept
April 23, 2021

Patrick is absolutely amazing!! I drove from Alabama and he made my experience the absolute best!! VERY knowledgeable about the car!! He even called to check on me and my experience drive home! So professio More

by Connielock22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer and Erica, Jennifer McNicholas, Patrick Breen, Erica King
April 22, 2021

The easiest buying experience I have EVER had! Alan was awesome - and I got EXACTLY what I wanted. Thank you for getting me through the process so quickly - and making it so easy! More

by cgtrull4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer McNicholas, John Morgan, Alan Snow
April 21, 2021

Everyone was knowledgeable and professional. Although I wasn't buying the most expensive vehicle on the lot the treated me like I was. I can't imagine going anywhere else for future purchases. More

by KRISTENB2027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Miller, Robert Primes, Erica King
April 21, 2021

Great service. They cover all the bases. Everyone was very nice. I was treated well and everyone was very helpful. I will be back again More

by markmansportscards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Snow
April 19, 2021

The Covington, LA, dealership is just the best! Laura, my service rep, is unfailingly curious, cordial and efficient. In fact, all of the employees are welcoming and helpful. The facility is handsome, with t More

by lindabjax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura , Chris Dubuisson
April 19, 2021

Good service, yet not necessarily in the most timely manner. I had a little difficulty with getting communication when I initially put the vehicle into service. More

by tim1ness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca in service
April 19, 2021

Top notch operation! Smooth transaction and great sales staff. Would have no reservations about recommending or buying from Covington Mercedes in the future. Keep up the great work! More

by lumpkingcms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer McNicholas, Patrick Breen
April 16, 2021

The dealership is very nice and friendly. The waiting area is comfortable and better than most dealerships I’ve been to. My only complaint is that after getting the Carfax report provided by them it sho More

by jchil504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
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