Mercedes-Benz of Covington

Working with Joe was a very pleasant experience. He spent a lot of time with us as we considered our purchase. We appreciated his honesty and guidance throughout the process. a lot of time with us as we considered our purchase. We appreciated his honesty and guidance throughout the process. More

Patrick Breen was a pleasure to work with.Very professional yet friendly and easy going at the same time. He had all the information before was asked about the vehicle.He made the buying experienc professional yet friendly and easy going at the same time. He had all the information before was asked about the vehicle.He made the buying experience easy.Erica King explained the operational equipment very thorough and friendly as well.Jennifer McNicholas made the paper work easy for the sale and explained the options available in detail and was a pleasure and so professional! More

I would definitely use him again. He is awesome and I’m going to recommend him to everyone I know. Please give this guy a raise.. lol going to recommend him to everyone I know. Please give this guy a raise.. lol More

My husband and I really enjoyed working with Patrick. He wasn’t pushy but very friendly. We found his honesty refreshing as we’ve been looking a for a car for some months now and have dealt with many car d wasn’t pushy but very friendly. We found his honesty refreshing as we’ve been looking a for a car for some months now and have dealt with many car dealerships and Sales Reps. Also, appreciated the follow up the next morning. More

The dealership was clean and I was approached almost immediately, by a kind and knowledgeable sales person (Ms. Lynn). She answered any questions I had and gave me extra information. immediately, by a kind and knowledgeable sales person (Ms. Lynn). She answered any questions I had and gave me extra information. More

We want to thank you for your honesty and dedication while selling us our truck last weekend. You answered all our questions and made things run so smoothly. You can be sure that if I have any friends while selling us our truck last weekend. You answered all our questions and made things run so smoothly. You can be sure that if I have any friends looking to purchase in the future, we will be sending them to see Alan! Although it was a used vehicle from a trade in, we are very happy with our purchase! Thank you, Cheryl More

Sales consultant Alan Snow excelled at finding the right vehicle for me. He was thorough, and offered candid advice about the vehicles I considered. I highly recommend Alan and Mercedes of Covington. vehicle for me. He was thorough, and offered candid advice about the vehicles I considered. I highly recommend Alan and Mercedes of Covington. More

Completely unorganized & NO COMMUNICATION! I am a Star Elite. I pay extra for that service, received email stating a Loaner , get there , no loaner! Pitiful Elite. I pay extra for that service, received email stating a Loaner , get there , no loaner! Pitiful More

Well I can start off with the first phone call. I was transferred to Mr. John Morgan, that conversation was so professional and was personable. The way this gentleman came off to me is that he is a very transferred to Mr. John Morgan, that conversation was so professional and was personable. The way this gentleman came off to me is that he is a very good person. He then let me know that an other man would be calling back shortly what is the best time due to the fact that I am currently on nights. Mr. Jerry Eberts called me and I took the same thing away from this man. HE IS VERY PERSONABLE, A PROFESSIONAL AT HIS JOB. VERY NALIBLE OF MERCEDES-BENZ. Took as much time as needed making sure that all questions was answered, showing me thangs in and outside of the car that I thing a lot of people would have just thought.......... well they can just read the owners manual. Then from a the finance department Ms. Jennifer McNicholas was a pleasure to work with. I just would like to say in short, Mercedes-Benz of Covington has a GREAT STAFF starting with these three people. I TAKES A TEAM TO BE SECESSFUL IN BUSINESS AND LIFE. Thank you Mr. Jerry Eberts Again thank you very much, and I am looking forward to visiting ya'll again in the future. John Morris (225)317-6660 More

Everyone who helped me with the purchase of my new vehicle was absolute great and had great costumer service. Thank you guys 😊 for wounderful experience vehicle was absolute great and had great costumer service. Thank you guys 😊 for wounderful experience More