Mercedes-Benz of Covington

Alan helped me buy my first car through a dealership. He was very helpful and made me feel confident in buying! He was very nice and informative. Thanks Alan! was very helpful and made me feel confident in buying! He was very nice and informative. Thanks Alan! More

Good efficient service. I enjoyed the process and never felt pressured. While I know your facility is a brand standard , it is quite well done and the image is very professional. felt pressured. While I know your facility is a brand standard , it is quite well done and the image is very professional. More

My experience with Mercedes-Benz of Covington has been wonderful. Patrick helped me through the entire process and anticipated my needs. He remained in contact with me and helped me find a vehicle that su wonderful. Patrick helped me through the entire process and anticipated my needs. He remained in contact with me and helped me find a vehicle that supports my current lifestyle, needs, and concerns. After purchase, Erika provided a thorough walk through and tutorial on usage of the car's features and apps that enabled me to feel safe and empowered to have the best experience and optimal usage of my new car. All of the team is so warm, welcoming, and reassuring. I highly recommend this team and am thankful for the experience they've provided! More

The Mercedes Benz, Covington, dealership and the entire staff are the best you will ever encounter. We have been to many dealerships in our 50 years of marriage and this is the one all others should imita staff are the best you will ever encounter. We have been to many dealerships in our 50 years of marriage and this is the one all others should imitate. Our sales representative, Patrick Breen, was outstanding in every way. And you will be amazed at his in-depth knowledge of cars - ask for him and you won't be disappointed. Patrick's manager, Kyle Miller made sure every special request was met and was there to provide another level of assistance. And the General Manager, J. K., is the Peter Pan who makes the magic of the experience happen. This dealership has to be, without doubt, one of the best run businesses around. Thanks for making our purchase extra special! More

great service, smooth process. will buy again from them and recommend them 100%. Patrick Breen was our salesman, he was super easy to work with as were the rest of the staff and recommend them 100%. Patrick Breen was our salesman, he was super easy to work with as were the rest of the staff More

I'like to compliment Joe for the excellent customer service he extended to my husband and I last week week. In addition Jennifer helped with the financial work and Erica helped with getting me acclima service he extended to my husband and I last week week. In addition Jennifer helped with the financial work and Erica helped with getting me acclimated to the features of my car. More

As soon as I left the ac started making noises. Didn’t make noises during the test drive. Of course there was no warranty so I couldn’t even turn back around to have it checked. make noises during the test drive. Of course there was no warranty so I couldn’t even turn back around to have it checked. More

A well managed dealership. I like their style. Thanks for the great delivery of my vehicle. Second car purchased. Definitely will be back. .Amen. Send. the great delivery of my vehicle. Second car purchased. Definitely will be back. .Amen. Send. More

Great atmosphere, fantastic customer service worked with us to get the vehicle of our choice. Best car buying experience. Patrick Breen was fantastic and informative. Make this team your first choice!! us to get the vehicle of our choice. Best car buying experience. Patrick Breen was fantastic and informative. Make this team your first choice!! More

I have had all good experiences working with the vehicle service department personnel and also with the sales department. They have all responded to my information requests and there has not been anything service department personnel and also with the sales department. They have all responded to my information requests and there has not been anything negative. More