Mercedes-Benz of Covington

Way to expensive. $270 for an oil change and tire rotation is excessive if it it is a Mercedes Benz. Very nice folks, though. Good Luck! rotation is excessive if it it is a Mercedes Benz. Very nice folks, though. Good Luck! More

My experience with MB of Covington was outstanding. Logan was superb and went above and beyond to assist me. Jacob, Collins was so helpful during the financial portion. He answered all of my questions with p was superb and went above and beyond to assist me. Jacob, Collins was so helpful during the financial portion. He answered all of my questions with patience and made this process very smooth. Thank you to Erica and Kyle for their assistance after the sale. I would definitely recommend MB of Covington for your next auto purchase. More

Well, my intention was to purchase an Audi. However, that did not happen. The short story begins with my twin sister. She purchased a Mercedes benz last month it was an awesome experience for her. Everyone did not happen. The short story begins with my twin sister. She purchased a Mercedes benz last month it was an awesome experience for her. Everyone at the dealership went above and beyond their call of duty. Her sales associate person was Joseph G. There isn't even have enough space to write about him. So, I'll say this about Joseph, he is a knowledgeable, kind, patient, down to earth,and will to go the extra mile for you kinda person ("God bless his wife"), and I'll pause there. (I'm running out of space). Needless to I bought a Mercedes benz too. My my experience I believe was way better and more pleasing than my sister's. I love, love, love my Mercedes benz. I will and I'm going to recommend others to go there. I Rate....10!, ten!!, X!!!....💜💚💙❤🖤🤎 More

Awesome services Awesome by Ryan I am very grateful for all Mercedes-Benz help and support! Ryan was awesome please let him know that I really appreciate him. all Mercedes-Benz help and support! Ryan was awesome please let him know that I really appreciate him. More

Everyone was professional and polite. The waiting room was clean. The reason I was there because it was my 3rd recall notice in 14 months of purchasing a new 2020 GLB 250 SUV. was clean. The reason I was there because it was my 3rd recall notice in 14 months of purchasing a new 2020 GLB 250 SUV. More

I am not writing 25 words n n n n n n n n n n n n n n n n n no no n no no More

Robert Primes was an excellent Sales Manager to work with on this purchase. As we are out of state it was a complicated sale. We just finished meeting at AZ MDV and received the title and registration. Wo on this purchase. As we are out of state it was a complicated sale. We just finished meeting at AZ MDV and received the title and registration. Wonderful experience! More

Alan was great. Sales manager, Kyle was helpful too. This market and chip shortage sucks and they will do what they can to accommodate your needs….so don’t get bent out of shape about pricing. There’s only s market and chip shortage sucks and they will do what they can to accommodate your needs….so don’t get bent out of shape about pricing. There’s only so much they can do with the tiny inventory they are able to get their hands on! More

Joe at Mercedes Benz of Covington was amazing to work with! He walked us through the entire process seamlessly! He was able to answer all of my questions and then some! The service we received was except with! He walked us through the entire process seamlessly! He was able to answer all of my questions and then some! The service we received was exceptional! More

We wanted to come back to Mercedes Benz (previously had a 2017 GLS450 we traced in last year for another make). We met Patrick when we arrived and were greeted very professionally. Due to the inventory s 2017 GLS450 we traced in last year for another make). We met Patrick when we arrived and were greeted very professionally. Due to the inventory shortage, Patrick informed us no GLS units were on the lot. He sensed our disappointment and invited us in to "see how he could serve us". Patrick took condiserable time to see if a GLS series could be found finally locating a GLS580 which was scheduled for delivery at a future date. We also met Kyle Miller as Patrick was searching. As the search proceeded, Ryan Cafferal came by to say hi. (We knew Ryan from our previous servicing of the GLS450). It was nice to see Ryan and feel his enthusiasm that we returned to the dealership for another vehicle. After making everything was available and indeed the GLS580 Patrick found was to our liking and available, we put down our deposit and waited. The GLS580 came in and Patrick worked with us on negotiating a fair price for our trade in and made the whole transaction very easy for us. Kyle Miller assisted us with closing the deal and we were very pleased. After the deal was complete, Jacob Collins (I don't see his name listed below, so 5 stars for him as well) who dotted all the I's and crossed all the T's so the paperwork was correct and the check was written. On to the final delivery of the vehicle with Erica King doing an outstanding job of showing us all the features of the GLS580 and making sure we understood everything (add 5 more stars please). A final handshake with Patrick and Erica and we were on our way home with our new GLS580. Looking out the passenger side window, Patrick and Erica gave us a thumbs up as we exited the service bay. I would also like to shout out to Ryan Cafferal. Ryan's outstanding service support with my previous GLS450 (and the professional support by the technical team each time I brought in my GLS450) was a big factor in selecting Mercedes Benz of Covington once again. 5 stars for Ryan and the service team please. I look forward to working with everyone at MB Covington once again, and know that my new, GLS580 is in the best of hands. Thanks once again for the great work Patrick, we'll talk soon. More