Mercedes-Benz of Covington

I am 73 yrs old and this is the most pleasant car buying experience of my lifetime! Jerry Eberts, our salesman was extraordinary, never pushy, gave us time to consider our choice. Would recommend him to a experience of my lifetime! Jerry Eberts, our salesman was extraordinary, never pushy, gave us time to consider our choice. Would recommend him to anyone. Jacob, in finance, was a very pleasant fellow to deal with and enjoyed his company. Erica, our concierge, was a delightful young lady who ran thru all the things I think I need to drive my new car and has offered to run my wife thru her class on how our Mercedes works, and to answer any questions I might have in the future. More

The sensor light is still on for coolant we brought the car in for its service but also noted the coolant light was on according to your checklist it’s stated that you had checked the coolant someone did n car in for its service but also noted the coolant light was on according to your checklist it’s stated that you had checked the coolant someone did not deactivate the warning light.It’s inconvenient to have to come back due to all the traffic we have to go through and the time involved More

They were very friendly n professional would recommend them 2 my family n friends. Answered all my questions n took the time to explain everything 2 me them 2 my family n friends. Answered all my questions n took the time to explain everything 2 me More

I was a little skeptical, as I have had some issues with this dealership. However, this particular appointment was way different than previous experiences. I was assisted promptly, customer service was ple this dealership. However, this particular appointment was way different than previous experiences. I was assisted promptly, customer service was pleasant, communication was not lacking like in previous times, and the turn around time was reasonable. Great experience! Will return to this dealership in the future. More

Making the ride from Algiers was worth the ride to Covington!! Several reminders were sent before my appointment - which I need. I was taken on time and completed in the expected time. It was a ca Covington!! Several reminders were sent before my appointment - which I need. I was taken on time and completed in the expected time. It was a calm, hassle free environment. Great job and please keep this up. More

They do their best to take care of the service needed. I did have one issue which has been taken care of. Everyone is very helpful. did have one issue which has been taken care of. Everyone is very helpful. More

Ryan in service is great to work with.I will say that Ryan in service is great to work with. I will say that some of the others in service are not quick to return your phone call. Ryan in service is great to work with. I will say that some of the others in service are not quick to return your phone call. More

I was extremely happy with doing business with Mercedes Benz of Covington, this was by far my best car buying experience. We love our new vehicle and the staff at MB. Benz of Covington, this was by far my best car buying experience. We love our new vehicle and the staff at MB. More

It was a pleasure doing business at MB of Covington. Everyone was very professional and courteous. Patrick Breen went out of his way to be helpful to me. Thanks guys, I love the car. . Everyone was very professional and courteous. Patrick Breen went out of his way to be helpful to me. Thanks guys, I love the car. . More

Excellent price, service, selection. All personnel were on hand to assist when needed and the transaction was very smooth. We are very excited about our vehicle and could not be happier. on hand to assist when needed and the transaction was very smooth. We are very excited about our vehicle and could not be happier. More