Mercedes-Benz of Covington

From start to finsh everyone I encounter was very professional, Erica was simply awesome she explained everything in detail and ,she went well beyond her duty to assist me ,this young lady is really professional, Erica was simply awesome she explained everything in detail and ,she went well beyond her duty to assist me ,this young lady is really going to be a key player in the your future of this company!!!! More

Service was easy to work with and very friendly. The salesperson was very knowledgeable and helpful. The car runs great and I have not had any issues. salesperson was very knowledgeable and helpful. The car runs great and I have not had any issues. More

Fantastic experience at Mercedes Benz of Covington! Joe, Jacob, and Erica went above and beyond to make sure my experience purchasing my vehicle was an amazing one. Jacob, and Erica went above and beyond to make sure my experience purchasing my vehicle was an amazing one. More

Patrick, Lynn, and Erica were excellent! I couldn’t be happier. Patrick was very patient with me test driving two vehicles and Lynn was very accommodating as well. Erica was great in going through all the happier. Patrick was very patient with me test driving two vehicles and Lynn was very accommodating as well. Erica was great in going through all the features of the vehicle. Strongly recommend MB of Covington. More

Always pleasant and professional.I believe the employee was named Ryan.I also signed an extended warranty and forgot his name as well. I recommend this dealership to my friends. was named Ryan.I also signed an extended warranty and forgot his name as well. I recommend this dealership to my friends. More

Ryan is always pleasant and easy to deal with. He does his best to get the service work done in a timely manner and the Service Dept. always does an excellent job of finding out what the problem is and fi his best to get the service work done in a timely manner and the Service Dept. always does an excellent job of finding out what the problem is and fixing it. We dropped it off and Ryan kept in touch with us by text to tell us exactly when to pick it up. Good experience with this dealership. More

To my surprise, the entire experience was handled with professionalism and expertise from start to finish. The staff was friendly and kept me informed throughout the process. When the need arises for serv professionalism and expertise from start to finish. The staff was friendly and kept me informed throughout the process. When the need arises for service again, I will definitely return to this dealership. More

Very patient and helpful staff, told them what I wanted to get and what I wanted to pay and Mr joe got me in what I wanted at the price range I wanted to get and what I wanted to pay and Mr joe got me in what I wanted at the price range I wanted More

They were very friendly, found the main issue and fixed it; however it took a very long time and I feel I should have been kept more up to date on the progress. In addition, I requested a full diagnostic a it; however it took a very long time and I feel I should have been kept more up to date on the progress. In addition, I requested a full diagnostic and felt I was advised to have irrelevant work done and they did not advise me to get work done on things that I was told needed attention previously. More