Mercedes-Benz of Covington

To my surprise, the entire experience was handled with professionalism and expertise from start to finish. The staff was friendly and kept me informed throughout the process. When the need arises for serv professionalism and expertise from start to finish. The staff was friendly and kept me informed throughout the process. When the need arises for service again, I will definitely return to this dealership. More

Very patient and helpful staff, told them what I wanted to get and what I wanted to pay and Mr joe got me in what I wanted at the price range I wanted to get and what I wanted to pay and Mr joe got me in what I wanted at the price range I wanted More

They were very friendly, found the main issue and fixed it; however it took a very long time and I feel I should have been kept more up to date on the progress. In addition, I requested a full diagnostic a it; however it took a very long time and I feel I should have been kept more up to date on the progress. In addition, I requested a full diagnostic and felt I was advised to have irrelevant work done and they did not advise me to get work done on things that I was told needed attention previously. More

Joe made this entire experience far more rewarding than I could have ever imagined! I had quite the unusual circumstance, but everyone in Covington made me feel reassured in my choices and decision-making. could have ever imagined! I had quite the unusual circumstance, but everyone in Covington made me feel reassured in my choices and decision-making. More

Way to expensive. $270 for an oil change and tire rotation is excessive if it it is a Mercedes Benz. Very nice folks, though. Good Luck! rotation is excessive if it it is a Mercedes Benz. Very nice folks, though. Good Luck! More

My experience with MB of Covington was outstanding. Logan was superb and went above and beyond to assist me. Jacob, Collins was so helpful during the financial portion. He answered all of my questions with p was superb and went above and beyond to assist me. Jacob, Collins was so helpful during the financial portion. He answered all of my questions with patience and made this process very smooth. Thank you to Erica and Kyle for their assistance after the sale. I would definitely recommend MB of Covington for your next auto purchase. More

Well, my intention was to purchase an Audi. However, that did not happen. The short story begins with my twin sister. She purchased a Mercedes benz last month it was an awesome experience for her. Everyone did not happen. The short story begins with my twin sister. She purchased a Mercedes benz last month it was an awesome experience for her. Everyone at the dealership went above and beyond their call of duty. Her sales associate person was Joseph G. There isn't even have enough space to write about him. So, I'll say this about Joseph, he is a knowledgeable, kind, patient, down to earth,and will to go the extra mile for you kinda person ("God bless his wife"), and I'll pause there. (I'm running out of space). Needless to I bought a Mercedes benz too. My my experience I believe was way better and more pleasing than my sister's. I love, love, love my Mercedes benz. I will and I'm going to recommend others to go there. I Rate....10!, ten!!, X!!!....💜💚💙❤🖤🤎 More

Awesome services Awesome by Ryan I am very grateful for all Mercedes-Benz help and support! Ryan was awesome please let him know that I really appreciate him. all Mercedes-Benz help and support! Ryan was awesome please let him know that I really appreciate him. More

Everyone was professional and polite. The waiting room was clean. The reason I was there because it was my 3rd recall notice in 14 months of purchasing a new 2020 GLB 250 SUV. was clean. The reason I was there because it was my 3rd recall notice in 14 months of purchasing a new 2020 GLB 250 SUV. More