Mercedes-Benz of Covington

We have had the car for one year but still we haven’t gotten our chrome problem solved from day one when it was purchased. gotten our chrome problem solved from day one when it was purchased. More

From the design to the people, they clearly care about the customer. The staff is more than helpful, making it a pleasure to go there. the customer. The staff is more than helpful, making it a pleasure to go there. More

The entire experience was fantastic. Everyone was so friendly, helpful and knowledgeable. Patrick was so great to work with! And my car is absolutely stunning! friendly, helpful and knowledgeable. Patrick was so great to work with! And my car is absolutely stunning! More

I am always pleased with everyone there. They take interest in you and everything you have done there. I will always use Mercedes-Benz of Covington. interest in you and everything you have done there. I will always use Mercedes-Benz of Covington. More

Buying a car can be very stressful. Chris at Mercedes-Benz of Covington was an absolute joy to work with. After the sale we met with Erica. She was so knowledgeable and patient. She explained to Mercedes-Benz of Covington was an absolute joy to work with. After the sale we met with Erica. She was so knowledgeable and patient. She explained to us how to use all the bells and whistles on our new car. The manager JK was also a real pleasure. This is our first Mercedes but won't be our last. Thank you to all the crew at Mercedes-Benz of Covington for making this car buying experience easy breezy. More

It was difficult getting an appointment then had to wait 3 weeks for the service but like everything else they are short of help. The service was completed as quickly as possible once I checked in for ser 3 weeks for the service but like everything else they are short of help. The service was completed as quickly as possible once I checked in for service More

Top-in-class crew. Dealt with transactions all over the world and must say, they're some of the BEST in the game. Biggest takeaway; they follow through on what they say they'll do. Rare in today's environm world and must say, they're some of the BEST in the game. Biggest takeaway; they follow through on what they say they'll do. Rare in today's environment. JK is a class act, bringing a sense of comfort when buying from him. He did exactly what he said he'll do. This is my second purchase within 2 years, from JK. Pinnacle of TRUST, amongst a new era of sophistication.-- Brandon, had an amazing attitude during the entire time (from beginning to end), to make it as easy as possible to get me going. Good guy to do business.-- Erica, was extremely thorough in teaching me about my new GLE and how to maximize all the new tech. Things that help make life a bit easier on the daily. Very knowledgeable in her craft, as if she created the technology herself. She should be given a car from Mercedes for the skills she brings to the table.-- Thank you all for your help. I'm already eyeing up another purchase from this group. More

Patrick and allan are always Available to answer our questions either by email, phone calls or texts! My wife and I had amazing experience with them. questions either by email, phone calls or texts! My wife and I had amazing experience with them. More

Let me start of by saying Brandon was amazing in making sure to find me the right Gle 53 amg with everything that i wanted especially during low inventory due to COVID. Also love to say thanks to Erica Kin sure to find me the right Gle 53 amg with everything that i wanted especially during low inventory due to COVID. Also love to say thanks to Erica King for showing me ever feature that my SUV had to offer… Jacob Collins was amazing with getting the numbers and papers done quick and easy. Kyler Miller showed me what i wanted to Experience with a dealership from when i walked through Mercedes of Covington stores. I will be coming back every 3 years to make sure i get one from Mercedes of Covington… More

The best experience we have ever had buying a new car. We will highly recommend our our sales associate to other buyers in the future. We will highly recommend our our sales associate to other buyers in the future. More