Mercedes-Benz of Covington

The whole experience was very pleasant. Lynn was very accommodating and went out of her way to make sure I was able to test drive the cars I was interested in. There was no pressure to buy at all. Proba accommodating and went out of her way to make sure I was able to test drive the cars I was interested in. There was no pressure to buy at all. Probably the least amount of pressure I have ever experienced! The prices are all transparent through the carfax as well as additional records. and there is no haggling. You know what you are getting. I also liked the relaxed and comfortable atmosphere in the dealership. They make you have a coffee or a latte or water with you at all times👍😂 if I ever need to buy another Mercedes I will be back. More

Wonderful service, Robert Primes is extraordinary to work with. A stellar sales person and great guy to work with. with. A stellar sales person and great guy to work with. More

Chris is the best. Kyle, Jacob and Erica were great and very professional. Excellent dealership. very professional. Excellent dealership. More

It was the first time in my life that I can say that purchasing my vehicle was actually a pleasurable experience. Lynn Abide was a wonderful, patient, and knowledgeable salesperson through the entire pr purchasing my vehicle was actually a pleasurable experience. Lynn Abide was a wonderful, patient, and knowledgeable salesperson through the entire process of shopping and purchasing of my vehicle. Jacob Collins and JK were great and made me feel at ease throughout the process. I have had a superior level of customer service with other Mercedes-Benz dealerships in the past, and I can tell that I can expect the same level of excellence from the Covington dealership in the future. More

Absolutely love this dealership! I love the hospitality that was offered here. They made me feel very welcomed. Especially the sales person, Patrick Breen. I would definitely go out my way to come back to that was offered here. They made me feel very welcomed. Especially the sales person, Patrick Breen. I would definitely go out my way to come back to this dealership again. More

Amazing, salesman, and Finance staff...seamless transaction. Jerry, our salesman was extremely knowledgeable on all of the products and the features of our New GLE 350 transaction. Jerry, our salesman was extremely knowledgeable on all of the products and the features of our New GLE 350 More

This dealership has a wonderful staff that is ready to help their customers. I needed one of my tires replaced because it had an egg in it. With no internet or WiFi, Laurie and Ryan did everything necessa help their customers. I needed one of my tires replaced because it had an egg in it. With no internet or WiFi, Laurie and Ryan did everything necessary to enable me to bring my car in on 9/6/21 with a short staff and get my car taken care of in about 3 hours. They did what needed to be done and emailed me to pick it up as soon as they were finished. I got great service even though they were short handed and they did everything with no internet or WiFi. Kiddos to the working people at Mercedes!! More

Great Customer Service from Mr Joe Giovingo, the General Manager, and the whole staff..♥️ Also, Jacob in Finance department. The Dealership was clean and maintained as I would expect a business. Manager, and the whole staff..♥️ Also, Jacob in Finance department. The Dealership was clean and maintained as I would expect a business. More

Amazing ! Great Service!!!! My sales guy Chris was awesome from the very start! Entire staff so professional and polished! Loved working with Kyle and Erica as well! Jacob explained warranty and fina awesome from the very start! Entire staff so professional and polished! Loved working with Kyle and Erica as well! Jacob explained warranty and financing great as well! More