Mercedes-Benz of Covington
Covington, LA
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The whole experience was wonderful and so east! Logan, Jacob and Erica were so helpful! We will definitely be back here to buy our next vehicle. Jacob and Erica were so helpful! We will definitely be back here to buy our next vehicle. More
So friendly and accommodating. When a time was scheduled that is when it happened. Alan Snow, went above and beyond to make sure my car was ready when promised. scheduled that is when it happened. Alan Snow, went above and beyond to make sure my car was ready when promised. More
very friendly and professional customer service. but when i picked up my car, there was an error message displayed. i have left a message for the service department and have yet to receive a call back i picked up my car, there was an error message displayed. i have left a message for the service department and have yet to receive a call back More
I had an appointment tomorrow 11/12 for a problem with my car that I made four weeks ago!! I received a call today letting me know there were no loaners available for my appointment tomorrow!! I am a member car that I made four weeks ago!! I received a call today letting me know there were no loaners available for my appointment tomorrow!! I am a member of the Elite Club which I paid over $2,000.00 for!! This is absolutely ridiculous and extremely poor customer service!! More
Drove in from the Southshore to look at cars at this dealership. Excellent service by Logan! Easy to purchase my car. Kyle and Jacob were great. dealership. Excellent service by Logan! Easy to purchase my car. Kyle and Jacob were great. More
Ran into a few small issues due at first but as usual, after notifying Mercedes of Covington, they jumped on it and took care of everything. It is becoming more rare that a company listens to its client after notifying Mercedes of Covington, they jumped on it and took care of everything. It is becoming more rare that a company listens to its clients but glad to see it when they do! More
Definitely had a pleasant experience with my new purchase! Alan was there to answer any questions or concerns that I had to make it more of a personable experience. purchase! Alan was there to answer any questions or concerns that I had to make it more of a personable experience. More