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Mercedes-Benz of Covington

Covington, LA

Overview
Reviews
Vehicles
4.5
734 Reviews
Call Dealership (985) 900-1212
View Awards

8080 Westshore Dr

Covington, LA

70433

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Showing 734 reviews

November 17, 2021

The whole experience was wonderful and so east! Logan, Jacob and Erica were so helpful! We will definitely be back here to buy our next vehicle. More

by JVIVIANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan O'Leary, Erica King
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Nov 18, 2021 -

Mercedes-Benz of Covington responded

We appreciate your choice of Mercedes-Benz of Covington! Thank you sincerely, we are always here for you any time.

November 17, 2021

So friendly and accommodating. When a time was scheduled that is when it happened. Alan Snow, went above and beyond to make sure my car was ready when promised. More

by mke35150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Morgan, Alan Snow, Jacob Collins
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Nov 18, 2021 -

Mercedes-Benz of Covington responded

Thank you for affording us the opportunity to work with you and hopefully next time we can hit five stars for you. We want you to have no deficits here only perfection. You are too valuable not to be completely satisfied.

November 15, 2021

Team was courteous and professional for the entire visit. Best service department at a dealership that I’ve been to. More

by rubenlonzanida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott
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Nov 17, 2021 -

Mercedes-Benz of Covington responded

Your review means a lot to us and more than that we appreciate you and your business. We will always be dedicated to you and your complete satisfaction. Have a great day!

November 12, 2021

very friendly and professional customer service. but when i picked up my car, there was an error message displayed. i have left a message for the service department and have yet to receive a call back More

by bob@pmat.net
Recommend Dealer
No
Employees Worked With
ryan
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November 11, 2021

I had an appointment tomorrow 11/12 for a problem with my car that I made four weeks ago!! I received a call today letting me know there were no loaners available for my appointment tomorrow!! I am a member More

by alsalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Primes, Erica King
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November 10, 2021

Drove in from the Southshore to look at cars at this dealership. Excellent service by Logan! Easy to purchase my car. Kyle and Jacob were great. More

by JVIVIANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan O'Leary, Erica King, Jacob Collins
Report | Print
Nov 11, 2021 -

Mercedes-Benz of Covington responded

We are so happy you found the best kept secret in luxury car buying. Actually the word luxury can be off-putting, but ultimately we are a great atmosphere that is professional and friendly and "easy" to buy a car. We thank you for your purchase and appreciate you greatly. We are here for you any time.

November 08, 2021

Ran into a few small issues due at first but as usual, after notifying Mercedes of Covington, they jumped on it and took care of everything. It is becoming more rare that a company listens to its client More

by jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
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Nov 09, 2021 -

Mercedes-Benz of Covington responded

We hope you know how much we value your business after our interaction and that the follow-through drives the point home. Please feel free to contact me personally any time at my email and we hope that your visit tomorrow exceeds your expectations. Have a great day and thank you for your understanding.

November 08, 2021

Definitely had a pleasant experience with my new purchase! Alan was there to answer any questions or concerns that I had to make it more of a personable experience. More

by katerawilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Anzalone, Brandon Black, Alan Snow, Jacob Collins
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Nov 09, 2021 -

Mercedes-Benz of Covington responded

We want your experience to be personal to you and personable, as you've described. Thank you for you business and taking the time out of your busy schedule to recognize Alan and our dealership. Have a great day!

November 06, 2021

Fast friendly service, they took great care of me and my car, definitely will use them again for any future service More

by beaux.dd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Miller, Joseph Giovingo
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Nov 08, 2021 -

Mercedes-Benz of Covington responded

Thank you for your review, we are happy to have served you in a five-star fashion. We appreciate you greatly as a customer and are here any time to help.

November 06, 2021

Chris Dubuisson, Erica King, Jacob Collins are outstanding employees and excellent representatives for Mercedes-Benz. More

by smendel14@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dubuisson, Erica King, Jacob Collins
Report | Print
Nov 08, 2021 -

Mercedes-Benz of Covington responded

We appreciate the kudos for Chris and Erica, but without you nothing would be possible. So we thank you first and foremost for your business, which gives us the opportunity to serve you with the best in personnel and in automotive sales and service. Thank you for choosing us, we are always here for you. Have a wonderful day!

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