Mercedes-Benz of Covington
Covington, LA
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Although I had driven my new car less than 4000 miles, it was giving messages that service was needed. I made an appointment for service, and was given a time and date almost four weeks into the future. I br was giving messages that service was needed. I made an appointment for service, and was given a time and date almost four weeks into the future. I brought my car to the dealership at the designated time and date. Nevertheless, M-B DID NOT RETURN MY CAR TO ME UNTIL THE FOURTH DAY. My service advisor, Rebecca, rather than being sympathetic or apologetic, blamed me for making a consultation rather than a service appt (not true). In addition, I WAS CHARGED $262 dollars for the oil change. Ridiculous overcharge.. More
I will recommend this dealership to anybody Because they have the best service Also they have the best luxury cars For my convenience I want to say thank you This is the gray experience That I hav have the best service Also they have the best luxury cars For my convenience I want to say thank you This is the gray experience That I have in my life also you have a great people working with me when I bought my car More
Lynn Abide was a pleasure to work with. Lynn answered all my questions to make our purchase a smooth process. Lynn also met with my wife for additional support and help to finalize our purchase. We wil all my questions to make our purchase a smooth process. Lynn also met with my wife for additional support and help to finalize our purchase. We will continue to use Lynn for future purchases and refer Lynn to all our friends and family. More
Amazing service all around! Absolutely recommend Alan Snow!! He helped my mother and I purchase vehicles and we couldn’t not be happier! Snow!! He helped my mother and I purchase vehicles and we couldn’t not be happier! More
Patrick AND Erica were both amazing! So happy that I chose Mercedes Benz of Covington! I will recommend your dealership to my friends and acquaintances based on the outstanding customer service alon chose Mercedes Benz of Covington! I will recommend your dealership to my friends and acquaintances based on the outstanding customer service alone! Wanda Barnes More