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Mercedes-Benz of Covington

Covington, LA

4.5
734 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 734 reviews

December 09, 2021

This dealership is the best one my husband & I delt with & we went to several of them. From the receptionist to the concierge & everyone in the Covington office are very helpful especially Robert Primes. H More

by creusebio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Primes, Erica King, Jacob Collins
Dec 10, 2021 -

Mercedes-Benz of Covington responded

We are honored to take care of you and appreciate your business greatly! Thank you for recognizing Robert, he and our entire staff are here any time to provide top notch customer service.

December 08, 2021

Jerry IS AMAZING. 1000 STARS! He helped me get into my dream car in less than a hour. More

by AmberSpicer1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Eberts
Dec 08, 2021 -

Mercedes-Benz of Covington responded

So excited for you and thankful you chose to work with Mercedes-Benz of Covington. Have a wonderful day and thank you for your business!

December 08, 2021

The Service Dept lady (sorry that I didn't get her name) but she was excellent and very nice too. With a extremely busy day and she could keep her smile on her face that made me feel super welcome. More

by karenchan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Giovingo
Dec 15, 2021 -

Mercedes-Benz of Covington responded

So thankful you had a great experience with us. It's our goal to exceed your expectations. We are here to assist anytime. Have a great day!

December 08, 2021

I have enjoyed my experience with Mercedes Benz of Covington since my purchase two years ago. More

by tstanchec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 10, 2021 -

Mercedes-Benz of Covington responded

We are so thankful you've had a great experience, it's what we strive to achieve for our customers. Thank you for your business!

December 06, 2021

Great reception. People willing to answer all questions. All options shown (car available at dealership or to be ordered) Nice ambiance, all people very polite. More

by almyr-almeida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Breen, Erica King
Dec 07, 2021 -

Mercedes-Benz of Covington responded

Thankful for you choosing our dealership. We appreciate your business.

December 06, 2021

Very good customer service especially in their willingness to work you in for small issues. More

by jaavilesortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott
Dec 07, 2021 -

Mercedes-Benz of Covington responded

Thank you for your review and your business, we appreciate you greatly. :)

December 03, 2021

Alan Snow is the best! What a joy to work with! I would not want to work with any other salesperson. Erica King is an expert and a treasure of knowledge showing us how to operate the big things and little More

by soldierjourneywow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dubuisson, Alan Snow, Erica King, Jacob Collins
Dec 06, 2021 -

Mercedes-Benz of Covington responded

Thank you for choosing our dealership for your new vehicle. Our staff is always here to help in any way. WE appreciate you and your business greatly and our sincerest thanks for recognizing our people and their dedication to excellence. Have a wonderful day!

December 03, 2021

Easy to work with. Gave me more on my trade . Excellent customer service. I recommend them More

by sportsdad1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Black, Patrick Breen, Alan Snow, Erica King, Jacob Collins
Dec 06, 2021 -

Mercedes-Benz of Covington responded

Thank you for your review and for choosing our Mercedes-Benz of Covington. We appreciate your loyalty.

December 02, 2021

I highly recommend this dealership. The sales, financing, and service departments are excellent. Best dealership in Southeastern Louisiana. More

by bwynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Kyle Miller, Alan Snow, Erica King, Jacob Collins
Dec 03, 2021 -

Mercedes-Benz of Covington responded

Wow, what a compliment! We are honored and humbled to serve you and all of our customers. Thank you for the opportunity to work with you, we appreciate your business greatly.

December 02, 2021

Courteous and comfortable. Repairs were performed right. Agreement fulfilled. The repair was a little slow. More

by john.ernyiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan O'Leary
Dec 03, 2021 -

Mercedes-Benz of Covington responded

We will hopefully get more speed with your next visit along with your repairs and make you 5 star happy. That's always the goal to exceed your expectations. Please accept our humblest apologies on that and we are here to assist any time. We greatly appreciate your loyalty, as a customer.

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