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Mercedes-Benz of Covington

Covington, LA

4.5
735 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 735 reviews

December 23, 2021

My oil change took 7 hours and 15 minutes! Ridiculous! I don’t think I will be going back. More

by bbbnkq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
December 22, 2021

Staff was professional and very knowledgeable about Mercedes cars and always smiling and movitaved to sell . More

by shortybynature45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Breen
Dec 29, 2021 -

Mercedes-Benz of Covington responded

Our goal is to make sure we take care of you and provide you with all the information and best sales and service you'll find anywhere. We appreciate you and your business and work hard to make sure you are completely satisfied. That's what matters most, our customers' satisfaction. Thank you and have a blessed day!

December 22, 2021

The team is totally top professionals. Ryan, Patrick and rest of the team , caring , concerned about you the quality service received each and every time you pull up. More

by mkrileychef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan , JK Khamiss, Jerry Eberts, Lynn Abide, Patrick Breen
Dec 29, 2021 -

Mercedes-Benz of Covington responded

We care greatly about you and your business, thank you for giving our professionals an opportunity to take care of you.

December 22, 2021

Ryan is outstanding. Friendly and attention to detail. He’s one of the reasons I will continue to come back. More

by franklicardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Eberts
Dec 29, 2021 -

Mercedes-Benz of Covington responded

We are thankful for your business and review. Our goal is to provide the highest level of customer service at our store and thank you for recognizing Ryan for his efforts. He and our entire staff are here to assist at any time. Have a wonderful day!

December 21, 2021

We were very please with our service at this dealership, Joe was so awesome. Kyle handles the financing and everything went very smoothly. We purchased a previously owned Honda Pilot Touring and it was very More

by rebeccahgowens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Anzalone, Kyle Miller, Joseph Giovingo
Dec 22, 2021 -

Mercedes-Benz of Covington responded

Thank you for your business and your recommendation, we are honored to have you as a customer.

December 20, 2021

Very satisfied with the service I received for my Sprinter RV. Rebecca communicated every step of the process both by phone and emessage tracking. I found the personnel very professional and will s More

by geologist4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Rebecca Scott, Juan Soledad
Dec 20, 2021 -

Mercedes-Benz of Covington responded

Thank you for your business and your review of our dealership. We are committed to the excellence of your experience and for you to be pleased at every turn. We are appreciative of your loyalty and are here to help any time.

December 20, 2021

I have an older Mercedes, a 2009. I didn't realize how much I really needed some work done until after they did their magic. It drives like a brand new piece of art! Took it to Dallas Friday and drove bac More

by findest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Rebecca
Dec 22, 2021 -

Mercedes-Benz of Covington responded

Thank you for your business and we are happy you had a great experience. We are here to assist any time.

December 18, 2021

Chris and the Mercedes Benz team were incredible to work with. From sales to finance to Erica showing me all of the features of the car, it couldn't have been a more seamless process. I LOVE my new GLE!!! More

by christinap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Kyle Miller, Chris Dubuisson, Erica King, Jacob Collins
Dec 20, 2021 -

Mercedes-Benz of Covington responded

Thank you so much for your business and your review. We appreciate you and your business greatly :)

December 18, 2021

I don’t typically write reviews, but in the case of Mercedes-Benz of Covington, I had to make an exception. Top notch team of people, incredibly professional, courteous and knowledgeable. I want to in More

by MendelPeas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Kyle Miller, Chris Dubuisson, Erica King, Jacob Collins
Dec 20, 2021 -

Mercedes-Benz of Covington responded

This is so encouraging, and our gratitude for your business is beyond measure. Thank you for you review and most of all the opportunity to serve you at our highest level. We want you to have the BEST experiences when we see you and are always here to assist in any way. :)

December 17, 2021

Very professional, friendly, and honest communications. Provided the ability to track the status of the vehicle More

by lcollins25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Dec 20, 2021 -

Mercedes-Benz of Covington responded

We are thankful you have given us a chance to earn your business in our service department. We appreciate you and hope you have a great day!

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