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Mercedes-Benz of Covington

Covington, LA

Overview
Reviews
Vehicles
4.5
735 Reviews
Call Dealership (985) 900-1212
View Awards

8080 Westshore Dr

Covington, LA

70433

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Showing 735 reviews

January 12, 2022

Service was great, on time as promised. Work was professional done. I have no complaints. More

by labourdetter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebeca in service
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Jan 19, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and sharing your experience with us. We are committed to taking care of you and are here for you any time. Have a tremendous day! :)

January 12, 2022

Robert Primes was a pleasure to work with. His knowledge professionalism and patience made the purchase experience of our first Mercedes Benz smooth and stress free! More

by peterlu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Robert Primes, Erica King, Jacob Collins
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Jan 19, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and 5-star review. Robert and the entire staff are always here for you and appreciate you greatly. Have a great day!

January 11, 2022

Very professional and personalized service. Had answers for all my questions And helped me resolve a post sale issues More

by ssyost48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Snow, Jacob Collins
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Jan 12, 2022 -

Mercedes-Benz of Covington responded

We appreciate your business and thank you for your kind review. We are always here to assist any time.

January 10, 2022

My 2016 SUV had an on/off message about tire pressure monitoring since Sept. After the 4th attempt to find the cause, I was told that the service dept. could not duplicate the message. A total of abou More

by paul.vogt
Recommend Dealer
Yes
Employees Worked With
Do not want to
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Jan 12, 2022 -

Mercedes-Benz of Covington responded

Thank you for your feedback on your experience. Our goal is to exceed your expectations as a valued customer and your experience does not describe that type of interaction with us. Pleased accept our apologies, and know that we will take the communication factor mentioned here and improve as there are no excuses only solutions. Thank you for your business, I am here personally to assist with anything at: tnapier@mbcovington.com. We want you to be completely satisfied and to have confidence to continue to do business with us. After all, you are our most valuable commodity. Without you, we don't exist.

January 10, 2022

Good experience, did exactly what was asked and was quick to respond to my inquires. More

by jnldecuir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott
Report | Print
Jan 12, 2022 -

Mercedes-Benz of Covington responded

So glad to hear of your experience and we are very appreciative of the opportunity to earn your business.

January 06, 2022

Very friendly and easy to deal with. Low pressure sales environment. Reasonably quick start to finish. More

by ravogt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Abide, Erica King, Jacob Collins
Report | Print
Jan 07, 2022 -

Mercedes-Benz of Covington responded

Thank you for affording us the opportunity to earn your business. We appreciate you greatly and hope you enjoy your new car. Have a great day!

January 02, 2022

Great service, friendly staff got me in and out with my loaner, The service department communicated with me about how the service was going. Keep up the good work. More

by ldamiens3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept
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Jan 03, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and taking time out to give such a positive review of your experience. We appreciate you greatly.

December 31, 2021

Second SUV I have brought from Mercedes Benz of Covington. The dealership and Chris Dubuisson are awesome. They make it happen. Always friendly and helpful. Definitely will not buy from anyone else More

by mariebrink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Brett Anzalone, Chris Dubuisson, Jacob Collins
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Jan 03, 2022 -

Mercedes-Benz of Covington responded

We are so humbled to read your review, as we care greatly about your experience with us. Our goal is to exceed your expectations every time you interact with us. Thank you for your business and have a great day!

December 31, 2021

The problem were all taken care of quickly and very professional and Courteous , I thank them for that. More

by shirley5
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Lynn Abide, Jacob Collins
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Jan 03, 2022 -

Mercedes-Benz of Covington responded

WE thank you for your business and appreciate you greatly as a loyal customer.

December 30, 2021

Wonderful experience, and great salesman. Made my car buying experience a great one. Well worth the drive.. More

by marlon_corey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Anzalone, Brandon Black, Jacob Collins
Report | Print
Jan 03, 2022 -

Mercedes-Benz of Covington responded

So thankful you made the drive and we made you happy. Our customers mean everything to us.

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