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Mercedes-Benz of Covington

Covington, LA

4.5
735 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 735 reviews

January 25, 2022

It was a very pleasant experience working with Logan and Erica. Thank you for all the help. More

by jlumpkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan O'Leary
Jan 28, 2022 -

Mercedes-Benz of Covington responded

Logan, Erica and our entire staff are always here for you, and we appreciate you and your business greatly.

January 24, 2022

I was not satisfied with my customer service experience. I called to speak with the supervisor and never received a call back, I called my service advisor and never received a call back. Horrible customer s More

by idunnhsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura
Jan 24, 2022 -

Mercedes-Benz of Covington responded

I am so sorry to hear of this and am not pleased with our dealership in regards to your experience. I would like to assist personally if you would afford us that opportunity. tnapier@mbcovington.com is my email, please send me a correspondence, so I can know who you are and assist. Again, my sincerest apologies on behalf of Mercedes-Benz of Covington and our entire staff.

January 24, 2022

When my car broke down in Hammond your service department was there to help out and get me back on the road. Thank you! Great service and very nice people to deal with on all aspects of service. More

by WERIK7
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott, Service Client Advisor
Jan 25, 2022 -

Mercedes-Benz of Covington responded

Thank you for your review, so glad we were able to help. We appreciate you and your business and want you to know we are ALWAYS available to serve you in any situation. That's what we are here for... YOU. Have a great day!

January 22, 2022

A completely different purchase experience. All positive from a first class sales, service and concierge team. Look forward to our relationship. More

by Darrah.schaefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Jerry Eberts, Erica King, Jacob Collins
Jan 25, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and review, we appreciate you and are excited and honored to serve you as a loyal customer. Have a blessed day!

January 21, 2022

Phenomenal service, excellent customer relations! A very professional staff at every level!! Extremely courteous & helpful! More

by bellavici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Copeland
Jan 25, 2022 -

Mercedes-Benz of Covington responded

So thankful for you and your business. Thank you for the kind review and have a great day!

January 20, 2022

Great experience, everything went smoothly and we were extremely satisfied. Looking forward to working with them in the future. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller, Alan Snow, Erica King, Jacob Collins
Jan 25, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and review, we appreciate you! Have a blessed day!

January 17, 2022

Logan was amazing. The entire experience was so smooth from start to finish. Appreciate the time and attentiveness they took. More

by phimu638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller, Logan O'Leary, Jacob Collins
Jan 19, 2022 -

Mercedes-Benz of Covington responded

So thankful for your business and appreciate your review. We always here to assist you as a valued customer. Have a great day!

January 17, 2022

Lynn was amazing, very knowledgeable and if she didn’t know the answer to a question, she went out of her way to find out. I felt very comfortable through out the entire process of purchasing my Jeep! More

by Jtemplet7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Morgan, Lynn Abide, Jacob Collins
Jan 19, 2022 -

Mercedes-Benz of Covington responded

We appreciate your business and thank you for recognition of Lynn and our dealership. Enjoy your Jeep and have a wonderful day!

January 17, 2022

Always helpful and courteous. Once you're through the doors someone will welcome you, you never have to look for assistance. More

by CAROLNAQUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morgan, Robert Primes, Erica King, Jacob Collins
Jan 19, 2022 -

Mercedes-Benz of Covington responded

We are so happy that you are sharing your experience with us and most of all that you are a valued customer. We appreciate you greatly. Our sincerest of thanks!

January 15, 2022

We needed a vehicle so we went to Mercedes of Covington We needed a vehicle so we went to Mercedes of Covington and spoke to Jerry Eberts. After explaining what we wanted Jerry came back with a hand full More

by jms_6896
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller, Erica King
Jan 19, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and affording us the opportunity to work with you. We appreciate you greatly as a valued customer. Jerry and the entire staff are here for you any time. Thank you again and have a blessed day! :)

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