Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Covington
Covington, LA
735 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 735 reviews
February 14, 2022
When my GLC 300 had damaged parts, the orders and time waiting was way too long. After that, another broken part has suddenly discovered, and that too more and more orders and repairs. This is extremely waiting was way too long. After that, another broken part has suddenly discovered, and that too more and more orders and repairs. This is extremely terrible business! Too few parts available, poor mechanics, slow repairs. More
by farno7
Verified CustomerEmployees Worked With
repair shop
February 14, 2022
My visit was great, appt. was on time. Check-in easy and quick, did a complete auto inspection and two recalls in a timely manner. Treated me with respect and at least 3 staff was on time. Check-in easy and quick, did a complete auto inspection and two recalls in a timely manner. Treated me with respect and at least 3 staff members offer me refreshments. Pick up and drop off truly a pleasure, two of the most outstanding and nice people for a short commute. Also would like to say my ca was detail awesome job, truly thanks, look forward to doing business with Mercedes Benz of Covington. More
by keeferwb
Employees Worked With
Kyle Miller, John Morgan, Robert Primes, Alan Snow, Alexis Baker
February 14, 2022
My experience with Patrick Breen and MB of Covington was the best I have ever had in my life. My wife and I were placed in a relaxing atmosphere, not rush, pushed or urged to purchase any vehicle. It was al the best I have ever had in my life. My wife and I were placed in a relaxing atmosphere, not rush, pushed or urged to purchase any vehicle. It was all left up to us to make a decision and, yes, we did. I will be returning to MB of Covington and purchase another vehicle from them. The entire staff is the best. Thanks again for everything. More
by brianffrere
Employees Worked With
Patrick Breen, Jacob Collins
February 13, 2022
Fabulous experience ! Jerry Eberts and JK made the process quick and painless. No last minute surprises, no pressure, attentive, professional, knowledgeable, informative and accommodating. I would giv process quick and painless. No last minute surprises, no pressure, attentive, professional, knowledgeable, informative and accommodating. I would give 10 stars if possible! More
by Chernungesser
Employees Worked With
JK Khamiss, Jerry Eberts, Erica King, Jacob Collins
February 11, 2022
The process of putting a deposit down on a sprinter van went as smooth as I could’ve expected. Have not bought a new vehicle in several years and was very pleased with the experience went as smooth as I could’ve expected. Have not bought a new vehicle in several years and was very pleased with the experience More
by jmc1958_70461
Employees Worked With
Robert Primes
February 10, 2022
Rebecca was my advisor and from start she was the problem poor communication poor customer service kept giving me different prices wasn’t helpful to sum it up she didn’t care about me as a customer very rude poor communication poor customer service kept giving me different prices wasn’t helpful to sum it up she didn’t care about me as a customer very rude I reached out to her boss hoping to get better results and I didn’t I kept calling to reach the GM wasn’t successful every time I dropped by no one was there car had been there for a month kept telling me different days I paid for my rental car out of pocket asked for an inconvenience reimbursement they ignored it I would never recommend this place More
by mmmacklin1985
Employees Worked With
JK Khamiss, Brett Anzalone, Kyle Miller
February 09, 2022
Patrick made buying my car the must pleasurable experience. He took is time with us. Explain everything about the car. We will definitely be back to buy another vehicle from Patrick. But I have to experience. He took is time with us. Explain everything about the car. We will definitely be back to buy another vehicle from Patrick. But I have to say everyone we meet are just wonderful. More
by tiffanyr0213
Employees Worked With
Patrick Breen, Jacob Collins
February 09, 2022
All personnel were very helpful, recognised by name, listened and researched solutions to service problem with car. All issues were addressed & corrected listened and researched solutions to service problem with car. All issues were addressed & corrected More
by cklibert
Employees Worked With
do not recall names, but all were excellent
February 08, 2022
Was late Saturday when we arrived, even after the dealership’s closing time, Joe stayed late to ensure all our questions were answered. dealership’s closing time, Joe stayed late to ensure all our questions were answered. More
by Jason_af
Employees Worked With
Joseph Giovingo, Jacob Collins
