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Mercedes-Benz of Covington

Overview Reviews (735) Inventory (28)

Mercedes-Benz of Covington

Name: Mercedes-Benz of Covington
Address: 8080 Westshore Dr, Covington, LA, 70433, US
Telephone: (985) 900-1212
Rating: 4.5

4.5

735 Reviews

8080 Westshore Dr, Covington, Louisiana 70433

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Sales: (985) 900-1212

Service: (985) 900-1212

Parts: (985) 900-1212

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Mercedes-Benz of Covington

Covington, LA

Overview

Reviews

Vehicles

4.5

735 Reviews

Call Dealership (985) 900-1212

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8080 Westshore Dr

Covington, LA

70433

Directions

4.5

735 Reviews

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View 3 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 3 Awards

Overview Reviews (735) Inventory (28)

Contact Mercedes-Benz of Covington

Sales: (985) 900-1212

Service: (985) 900-1212

Parts: (985) 900-1212

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buying experience helpful customer service professional recommend dealer sales person new vehicle Erica

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Showing 735 reviews

February 22, 2022

SALES VISIT - NEW

The dealership is great. The employees are knowledgeable, genuine, and friendly. The customer experience is top notch. The employees are knowledgeable, genuine, and friendly. The customer experience is top notch. More

by rholtzhouser

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

Patrick Breen, Jacob Collins

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Feb 23, 2022 -

Mercedes-Benz of Covington responded

Thank you so much for your review, we appreciate your business. Our entire staff are always here to take care of you any time.

February 21, 2022

SERVICE VISIT

Professional and courteous staff provided prompt attention! Enjoyed such efficient service. Super clean property too! Rebecca was awesome. attention! Enjoyed such efficient service. Super clean property too! Rebecca was awesome. More

by claudetteB

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Rebecca

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Feb 23, 2022 -

Mercedes-Benz of Covington responded

So thankful for your business and review. We appreciate you and hope you have a wonderful day!

February 20, 2022

SALES VISIT - NEW

Excellent service during the buying process. Brandon responded to my call immediately when I locked myself out of the car while showing property. His instructions were on point to remedy my situ Brandon responded to my call immediately when I locked myself out of the car while showing property. His instructions were on point to remedy my situation!😃 Thank you, Brandon! More

by cindira

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brandon Black, Erica King, Jacob Collins

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Feb 21, 2022 -

Mercedes-Benz of Covington responded

Thank you so much for your review, we appreciate your business and pointing out Brandon's contributions. He and our entire staff are always here to take care of you any time.

February 19, 2022

SALES VISIT - NEW

It was a great experience. I felt very relaxed and informed and not pressured at all. The service is on a totally different level and I can tell I'm going to enjoy the dealer I felt very relaxed and informed and not pressured at all. The service is on a totally different level and I can tell I'm going to enjoy the dealership going forward. More

by maryleafears

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kyle Miller, Logan O'Leary, Patrick Breen, Alexis Baker

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Feb 21, 2022 -

Mercedes-Benz of Covington responded

We are thankful for your business and review and will be here to provide any and all assistance that you many need. Our goal is to keep you on that "other level" of service above expectation. Thank you! :)

February 19, 2022

SALES VISIT - NEW

Great and pleasurable experience with everyone we encountered at the dealership. Patrick was especially helpful and knowledgeable about the vehicle we wanted and bought. encountered at the dealership. Patrick was especially helpful and knowledgeable about the vehicle we wanted and bought. More

by albatist

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

JK Khamiss, John Morgan, Patrick Breen, Jacob Collins

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Feb 21, 2022 -

Mercedes-Benz of Covington responded

Thank you giving us the opportunity to earn your business and to provide a "great and pleasurable experience." That's our goal, to exceed your expectations. Patrick and our entire staff are here to assist in any way, any time. Have a great day!

February 18, 2022

SERVICE VISIT

Usually extremely satisfied- this last time not so much. Left my car at 8 am to be serviced (had an appointment)… was told it would take a couple of hours… after lunch, I called - no response to phone call… Left my car at 8 am to be serviced (had an appointment)… was told it would take a couple of hours… after lunch, I called - no response to phone call… went to pick up car at 5 pm - and still had to wait More

by Susan L

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Service department

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February 17, 2022

SERVICE VISIT

The service department forgot to put the lug nuts back on my 16 daughter’s car during her scheduled 50,000 mile maintenance service. Her tire fell off on her way to school. We are thankful it rained and she my 16 daughter’s car during her scheduled 50,000 mile maintenance service. Her tire fell off on her way to school. We are thankful it rained and she did not travel by interstate that day because she could’ve died. We have zero faith in Mercedes Benz of Covington. More

by clccarb

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

We did not deal with any of these people

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February 17, 2022

SALES VISIT - USED

Patrick was awesome. Very professional and helpful. A great experience. Very satisfied with everyone who helped me through the process! Very professional and helpful. A great experience. Very satisfied with everyone who helped me through the process! More

by cindyw3

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brett Anzalone, Kyle Miller, Patrick Breen

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Feb 18, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and review, we appreciate you greatly! :)

February 16, 2022

SERVICE VISIT

Very friendly they do a great job however a little more communication would be great. communication would be great. More

by DGL

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Service

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Feb 18, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and we will work better on communication. Thank you for review and letting us know, so we can improve for you and others. Have a wonderful day!

February 14, 2022

SALES VISIT - NEW

Jerry Eberts was a great salesman and very pleasant to work with. He was very helpful. work with. He was very helpful. More

by arbezou

Recommend Dealer

Yes

Employees Worked With

Jerry Eberts

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Feb 16, 2022 -

Mercedes-Benz of Covington responded

We are thankful for your business and review and appreciate you choosing our dealership.

Mercedes-Benz of Covington

Mercedes-Benz of Covington Awards Awards

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