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Mercedes-Benz of Covington

Covington, LA

4.5
735 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 735 reviews

February 28, 2022

Excellent customer service as always, I was schedule and in and out with a perfectly running car quickly. More

by gbf9561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 07, 2022 -

Mercedes-Benz of Covington responded

We are so thankful for your business and appreciate you greatly! We care about you and are here for you any time.

February 28, 2022

Always a great experience at Mercedes Benz just wish they would get the service depart up so standard. More

by murrayamanda51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Anzalone, Logan O'Leary, Jacob Collins
Mar 07, 2022 -

Mercedes-Benz of Covington responded

We are so thankful for your business and appreciate you greatly! We are working on making changes in service that you will notice soon and we believe that will make the experience better for you and all of our valued customers. Thank you!

February 26, 2022

Jerry, J. K., Brett and Jacob were a pleasure to do business with on the purchase of our new vehicle. There was absolutely no pressure and the entire process f More

by SL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Brett Anzalone, Jerry Eberts, Jacob Collins
Feb 28, 2022 -

Mercedes-Benz of Covington responded

So thankful for your business and kind review. We are dedicated to you, as our valued customer, and will do all it takes to continue to exceed your expectations. Have a wonderful day!

February 26, 2022

Nice folks there and seem concerned about customers and time involved in getting items fixed. More

by bpenick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Breen
Feb 28, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business, we appreciate you beyond measure!

February 25, 2022

We picked up the Sprinter after repairs and did not even make it back to NOLA before it broke again. We took it to another dealer for repairs. More

by cloewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave
February 24, 2022

Surprised to be charged for gas for loaner car when I drove less than five miles. Had the wrong info on my car and history. Seemed to be very disorganized. More

by peggyvallejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
February 24, 2022

Mercedes Benz of Covington is everything you expect from a Mercedes dealership, and then some. The facility is beautiful. The service area is like the room where they assemble space ships. The coffee is More

by chris@rauantiques.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Brett Anzalone, Robert Primes, Jacob Collins, Alexis Baker
Feb 28, 2022 -

Mercedes-Benz of Covington responded

Love you spaceship assembly comment, we are really fortunate to have such a top notch facility. So thankful for your business and we are dedicated to you, as our valued customer. Robert and our staff are here to do all it takes to continue to exceed your expectations. Have a wonderful day!

February 23, 2022

Gordon Hanna is excellent. Laura Copeland is excellent. They make up for the inadequacies of others More

by tom@calvertaplc.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Copeland great Ryan great
Feb 24, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and recognizing our staff in Gordon and Laura. We are all here to assist you and make your experience the best it can be. We appreciate you greatly!

February 22, 2022

I can't say enough about the service, and the family atmosphere I get at MB of Covington. Jerry is amazing, honest, and straight to the point! This is my second vehicle in 3 months, and I wouldn't go an More

by Ryanmatthew260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Jerry Eberts, Jacob Collins
Feb 24, 2022 -

Mercedes-Benz of Covington responded

We appreciate your business and thank you for giving us the opportunity to serve you and exceed expectations! :). Have a great day!

February 22, 2022

GREAT SERVICE WITH PEOPLE WHO KNOW THEIR JOB ON TIME FOR OUR APPOINTMENT WITH US WHENT OVER ALL FUNCTION AND NEW WHAT THEIR WERE TALKING ABOUT More

by hooklineinc97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Breen, Erica King
Feb 23, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business, we appreciate you greatly!

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