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Mercedes-Benz of Covington
Covington, LA
735 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 735 reviews
March 11, 2022
Alan and Kyle are amazing! Actually everyone I encountered at the dealership was nice and welcoming! I’m glad to be back in the Mercedes family! Actually everyone I encountered at the dealership was nice and welcoming! I’m glad to be back in the Mercedes family! More
by MrsV
Employees Worked With
Kyle Miller, Alan Snow
March 11, 2022
Read my previous review. This time I only was there to pick a part - a tow hook cover. Better experience than last time as a mechanic was standing by and offered to install i This time I only was there to pick a part - a tow hook cover. Better experience than last time as a mechanic was standing by and offered to install it. There is an anchor attachment so if it comes off again it won’t be lost. Install a little tricky because of that. Nice gesture. Doesn’t make up for the disappointment of the first visit and the fact I had to call to find out if the part had come in instead of being notified. More
by iceway519
Verified CustomerEmployees Worked With
Service
March 11, 2022
A very pleasant experience. The dealership is very nice and my salesperson was very knowledgeable. They took the time to show all vehicles and find the perfect one for me. I wi The dealership is very nice and my salesperson was very knowledgeable. They took the time to show all vehicles and find the perfect one for me. I will be a repeat customer! More
by PV
Employees Worked With
JK Khamiss, Kyle Miller, Jerry Eberts, Lynn Abide, Alexis Baker
March 10, 2022
Robert was great to work with on our new Sprinter van, Chris Dubuisson made the initial introduction and helped along the way. The process was smooth and they kept me updated well throughout the process. Chris Dubuisson made the initial introduction and helped along the way. The process was smooth and they kept me updated well throughout the process. More
by pristineplumbingllc
Employees Worked With
Chris Dubuisson, Robert Primes
March 09, 2022
Disappointed . The following happened : Saturday morning and battery wasn't enough to start engine . Started car with a " jump " from neighbor's car . Traveled d The following happened : Saturday morning and battery wasn't enough to start engine . Started car with a " jump " from neighbor's car . Traveled directly to your dealership and had new battery installed , $ 500.+,,,more than I anticipated but service and time was very prompt . Brought the receipt home and placed it in my Mercedes folder with all other information . In the folder was a recent offer of 25% discount for repairs over $ 400. before an expiration date . I was within that date and well over the amount .Next day brought the offer to service dept. and they showed the part of offer that it was only valid if offer was brought at the same time as the service . Well any appeal I made was not going to make a difference . After thinking about the event : I am now in the part of my career that I can afford the amount but After reaching the financial ability to purchase a Mercedes the event that is described was not consistent with my previous transactions . I can only speculate as to why , Thus very Disappointing ! Thank you for this opportunity . Ron Hebert More
by RONHEB2
Employees Worked With
Logan O'Leary, Robert Primes, Erica King
March 07, 2022
Our Experience was great easy-going no pressure Joe was very informative everyone was very helpful and we are very very happy with our purchase !! Mercedes-Benz of Covington is a wonderful dealership very informative everyone was very helpful and we are very very happy with our purchase !! Mercedes-Benz of Covington is a wonderful dealership More
by angeepearl
Employees Worked With
JK Khamiss, Kyle Miller, Joseph Giovingo
