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Mercedes-Benz of Covington
Covington, LA
735 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 735 reviews
March 18, 2022
I am very pleased with my experience at this dealer. Everyone was friendly and helpful. Chris was very informative and helpful with getting me the vehicle I really wanted. Great dealership and awesome Everyone was friendly and helpful. Chris was very informative and helpful with getting me the vehicle I really wanted. Great dealership and awesome experience. More
by CynthiaJ
Verified CustomerEmployees Worked With
Chris Dubuisson, Robert Primes, Alexis Baker
March 17, 2022
I was shocked an amazed at how great the service was this dealership. Especially since I'd already visited Mercedes Benz of New Orleans twice and received horrible service even after getting approved for a v dealership. Especially since I'd already visited Mercedes Benz of New Orleans twice and received horrible service even after getting approved for a very expensive vehicle. They spoke kindly to us, brought us snacks and water, treated us so kind. They dealership itself also looks very fancy and lovely. It's expected for salespeople to be unapproachable at places like this, but they were extremely kind during the entire process. And I love my new AMG! Please just buy from here. Your search is now over! Or just call and speak with someone. Even from a phone conversation, you'll see that they are different. More
by jazminernlds
Employees Worked With
Brandon Black, Chris Dubuisson, Joseph Giovingo, Logan O'Leary, Robert Primes, Patrick Breen, Alan Snow, Erica King, Alexis Baker
March 17, 2022
Worst service I ever recieved. very inefficient service department especially Gordon and Rebecca. No concept of their duties towards client very inefficient service department especially Gordon and Rebecca. No concept of their duties towards client More
by pmussarat
Employees Worked With
JK Khamiss, Kyle Miller, Erica King, Laura Copeland, Jamal Karkar
March 17, 2022
Excellent service! Brandon and the team (Kyle and Alexis) were incredibly helpful and made the entire experience smooth and easy. I can’t recommend them enough. Brandon and the team (Kyle and Alexis) were incredibly helpful and made the entire experience smooth and easy. I can’t recommend them enough. More
by Acarlson
Employees Worked With
Brandon Black, Alexis Baker
March 16, 2022
I always get great service with attention to detail in every way. I’m fortunate to have such a great Mercedes dealer nearby that is willing to help me asap when I’m in a bind. This is truly the only deale every way. I’m fortunate to have such a great Mercedes dealer nearby that is willing to help me asap when I’m in a bind. This is truly the only dealer/service center that I can say easily earns a five star rating. Keep up the great service!! More
by tranchinam
Employees Worked With
Service
March 15, 2022
Service Dept. Manager and my Service writer were Excellent. Their attention to detail and customer satisfaction was second to none !!! Manager and my Service writer were Excellent. Their attention to detail and customer satisfaction was second to none !!! More
by alfonzia3
Employees Worked With
Gordon Hanna
March 14, 2022
Great job on my last service. Everyone friendly and professional. Service was complete in a timely manner and mr car was cleaned and washed!! Everyone friendly and professional. Service was complete in a timely manner and mr car was cleaned and washed!! More
by pjabbia
Employees Worked With
Service Department
March 14, 2022
I wasn’t told there would be a fee for the estimate to fix my car. The price to repair was exorbitant. Feeling ripped off. I’ll be heading back to my trusty mechanic. fix my car. The price to repair was exorbitant. Feeling ripped off. I’ll be heading back to my trusty mechanic. More
by jackqueyrouze
Employees Worked With
None , Brett Anzalone
March 12, 2022
Purchased a 2022 GLE 53 AMG on New Years Eve from Mercedes of Covington while in Disney World with family on vacation without seeing the SUV. I decided to switch the door moldings to black and switch Mercedes of Covington while in Disney World with family on vacation without seeing the SUV. I decided to switch the door moldings to black and switch to the Illuminated Star on front grill to advertise for you. More
by dennis79
Employees Worked With
Gordon Hanna & Laura Copeland
