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Mercedes-Benz of Covington

Covington, LA

4.5
735 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 735 reviews

April 15, 2022

Awesome experience great service and help the moment we arrived until we finished. So much help in maintaining our vehicle More

by bricard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Rosado
Apr 25, 2022 -

Mercedes-Benz of Covington responded

We appreciate your business and your review. Thank you and have a great day! :)

April 14, 2022

Courteous service department. The job is done right the first time. Easy to schedule appointments, constant updates. More

by mike@bevolo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Copeland, Jamal Karkar, Sherry Blades, David Holland, Kyle Rivera
Apr 25, 2022 -

Mercedes-Benz of Covington responded

We appreciate your business and your review. Thank you and have a great day! :)

April 14, 2022

Great experience! Good atmosphere, lots of snacks and coffee ans big screen TV. The wait was a bit longer than discussed but other than that a great experience. More

by Ryanmatthew260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Rosado
Apr 25, 2022 -

Mercedes-Benz of Covington responded

We appreciate your business and your review. Thank you and have a great day! :)

April 14, 2022

I’ve traveled this country extensively and gone to many car dealerships, the Mercedes Benz service center in Covington LA gives excellent customer service consistently!! More

by donaldadamssr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Rosado
Apr 25, 2022 -

Mercedes-Benz of Covington responded

We appreciate your review and are thrilled that your experience is the best here in Covington. Our goal is always to put you first as you are our most valuable commodity. Our sincerest thanks for your business.

April 13, 2022

Very good experience, the people were so helpful and very nice. Thanks Mercedes’ of Covington. More

by Tiger Buckhanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Holland
Apr 25, 2022 -

Mercedes-Benz of Covington responded

We appreciate your business and your review. Thank you and have a great day! :)

April 13, 2022

Lynn Abide and Jerry Eberts kept me up to date in regards to the status of the vehicle from build to delivery. They are an awesome team! More

by wndymc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Jerry Eberts, Lynn Abide
Apr 13, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business, we are very humbled to have Lynn and Jerry aboard and appreciate your recognition of their efforts. They and the entire staff are always here to assist in any way. Have a great day! :)

April 12, 2022

Sixth time I have received my car back with the same rattle unresolved. Picked it up from service with a tire out of balance and no wiper fluid. More

by SDH0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Antonio Rosado
Apr 13, 2022 -

Mercedes-Benz of Covington responded

As I understand, Jody Parks reached out to you and we are taking a look at the rattle in order to resolve this issue for you. Please accept our humblest apologies for your time being compromised. We respect and appreciate you and your time and want to make good on this situation. If you need any further assistance, please don't hesitate to email me personally, tnapier@mbcovington.com (Todd). Thank you for affording us the opportunity to correct this situation. No excuses, only solutions.

April 12, 2022

The dealership addressed all issues fairly and with respect and compassion for us as purchases More

by rclambert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Eberts, Joseph Giovingo
Apr 13, 2022 -

Mercedes-Benz of Covington responded

Thank you for giving the opportunity to earn your business. So glad that your experience was positive, as it should be. We strive to make buying a car a pleasurable experience. :)

April 10, 2022

You feel part of a family here. Very transparent in their dealing. Keep asking and the more you tell them the more they will show you. We are extremely pleased with the experience, More

by jam148
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Lynn Abide
Apr 13, 2022 -

Mercedes-Benz of Covington responded

We are thankful to have you as part of the Mercedes-Benz of Covington family. Thank you for your business and confidence. Have a great day! :)

April 10, 2022

Brought my car here after having it "fixed" in Orlando. they repaired it properly with no more issues. Always prompt, courteous and reliable. More

by almalepa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Copeland
Apr 13, 2022 -

Mercedes-Benz of Covington responded

Glad we could assist in correcting your issues on the car. We are thankful for the opportunity to earn your business and trust. Thank you!

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