Mercedes-Benz of Covington

I had an emergency with a flat tire on a Saturday afternoon. I was able to bring my car in and get a new tire put on it. The person who helped me with this was polite and kept me informed on the prog afternoon. I was able to bring my car in and get a new tire put on it. The person who helped me with this was polite and kept me informed on the progress. More

Seth made my buying experience so easy. He was very knowledgeable and gets a 10 out of 10! He was very knowledgeable and gets a 10 out of 10! More

Alan and Alex were the best. So patient and helpful with my decision on the perfect car for me. Thank you. So patient and helpful with my decision on the perfect car for me. Thank you. More

Sherry was very nice and helpful during my service appointment. I was very satisfied with my service. appointment. I was very satisfied with my service. More

Overall good experience, other than having to wait 2 weeks for a courtesy car. Sherrie, Angela and Ty were helpful and professional. I did experience a dead battery issue a few days after picking up my weeks for a courtesy car. Sherrie, Angela and Ty were helpful and professional. I did experience a dead battery issue a few days after picking up my sedan, but was 6 years old so bought a new one. May have been unrelated to having it in the shop. More

Always a pleasant and easy service experience. Would 100% recommend to anyone. Always provides a loaner Would 100% recommend to anyone. Always provides a loaner More

Exceptional service! Thanks for your wonderful staff who always get the job done right the first time! Thanks for your wonderful staff who always get the job done right the first time! More

I Love Mercedes Benz of Covington. Everyone went above and beyond to make sure all of my needs were met. Especially Seth Bertus Everyone went above and beyond to make sure all of my needs were met. Especially Seth Bertus More

Very professional and courteous staff. Kept me updated throughout the whole process which was very helpful Kept me updated throughout the whole process which was very helpful More

Professional customer service and all around well kept dealership.They made sure everything was done in a timely manner and super friendly. dealership.They made sure everything was done in a timely manner and super friendly. More