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Mercedes-Benz of Covington

Covington, LA

4.7
752 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 752 reviews

January 31, 2025

Service is the most importan. Mercedes Benz OV Covington has a very good service department. For real. More

by fshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Blades
January 30, 2025

In an era when many businesses are satisfied with mediocre performance and service, this place stands above the masses. And Sherry makes sure the work is done properly and timely. While no car is per More

by johnjbevington
Recommend Dealer
Yes
Employees Worked With
Jody Parks, Sherry Blades
January 28, 2025

Had a very pleasant experience and a great tutorial on the car. Wonderful excellent experience. More

by rejames51024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth
January 18, 2025

Very easy to do business with remotely when buying a car. Cody is fantastic! They are willing to negotiate. More

by TexasBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody and Alex (sales), JK Khamiss
January 16, 2025

Joseph in the Service Department was great! Excellent communication. Repair was done to my satisfaction and my car was sparkling clean when I picked it up. More

by williampmullen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph LoGuidice, Sherry Blades
January 15, 2025

My Service Rep (Ty Creppel) made my recent visit pleasant. He is easy to talk with and very knowledgeable of the Mercedes product and believes in customer satisfaction. More

by arnoldandkathy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Creppel - Service Rep
January 12, 2025

Always respond quickly and courteously. Do good work, keep you advised, don’t perform work until quoted and approved. Do not try to “upsell” unnecessary services, which is key. More

by Rvanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tye, JK Khamiss
December 26, 2024

I was very pleased with the entire interaction with Mercedes-Benz of Covington during my most recent service B on my Winnebago View. Sherry was a pleasure to work with and she kept me apprised of progr More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Blades
December 24, 2024

Ty was amazingly helpful throughout my experience in servicing my new vehicle. He went out of his way to make sure everything was handled beyond expectation! Thanks again, Mercedes of Covington, for bei More

by drlisaloescher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Creppel, JK Khamiss
December 22, 2024

Alan Snow is just awesome. A flawless process without stress. Totally recommend this dealership and salesman. More

by Sharon G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Snow
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