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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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August 31, 2024

Professional friendly effective. Compassionate for her clients and loves her job . It shows in the interaction. I also like her quick responses on text More

by StefanG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holli Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 30, 2024

Always Great customer service and very accommodating . Very thorough inspection of my vehicle and explanations / suggestions for service needed More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Mercedes-Benz of Coral Gables responded

Matt, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 28, 2024

Great smooth service. Place was clean and service agent was in touch with me and answered all questions I had. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 28, 2024

From the moment I arrived, to the moment I left, everyone was extremely courteous, helpful, and service oriented Assistant Service Manager Marcos Gonzalez is the best employee in your dealership. He is More

by Marthastabio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Mercedes-Benz of Coral Gables responded

Quality customer service is always our number one priority, and we're happy to hear that Marcos continues to meet your expectations. We look forward to having you as one of our valued customers for many more years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 28, 2024

Excellent service, as usual. Made service appointment, car promptly received and processed by service advisor Marcos, offered ride back home, work completed and car ready when ex More

by cronusinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Marcos and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 27, 2024

They got me in and out during my service appointment, I love this Mercedes Benz location! More

by Sara S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you, Sara, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 27, 2024

Customer service was phenomenal as always. Highly recommend this dealership, staff is friendly and accessible. More

by m_agresti2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 27, 2024

One of the best Dealerships in the Country! !! From an amazing buying experience to spectacular service levels!!!! The best practices in place from point to point are the best in the Industry. More

by jp_jamesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Mercedes-Benz of Coral Gables responded

Thanks, JP, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 23, 2024

The team is always so helpful and communicative! Holli is a wonderful service provider! Thanks team :) More

by Kcastrichini1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holli Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Mercedes-Benz of Coral Gables responded

Quality customer service is always our number one priority, and we're happy to hear that Holli met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 20, 2024

The service department really good , in my case I have dealt with Holli , she is very helpful and on top of things always communicating with me from beginning to end , again , thank you Holli More

by Parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holli
Aug 20, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your kind words for Holli and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

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