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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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July 29, 2021

Always a pleasure to visit Jose and the team. Immediately resolves my car issues and has me on my way quickly. Thank you gang. Highly recommended More

by ibargueira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Excelente atención Súper profesional Se esmera en atender con la mejor disposición y eficiencia al cliente. Persona muy educada Muy agradable y confiable More

by Concettina Melillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you, Concettina. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Dealership personnel is friendly & courteous. Their professionalism and willingness to ensure customer's satisfaction is outstanding. Mr. Estevez from the Service Department was very helpful, and under More

by swisskiss1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Francisco! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Jose is excellent, gives accurate information.Able to Jose is excellent, gives accurate information. Able to reach him when I have issue. Explain service that may be needed in the near future. Good job More

by Rangel.escamilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are thrilled that you have found your experience with Jose and the team to be a positive one here at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Francisco was extremely professional and beyond accommodating !! Wonderful and efficient experience !! Challenging times today and the friendliness and patience of the Mercedes team a pleasure Th More

by My suv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Tony is ALWAYS polite, efficient, courteous and knowledgeable. He is certainly an asset to the organization and I would highly recommend him to my friends Dr. Barry Siegel More

by bsiegel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jul 30, 2021 -

Mercedes-Benz of Coral Gables responded

Dr. Siegel thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Frank was very attentive and courteous. He knows how to treat a client. He was able to get me the information and results that I was looking for. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

It is a pleasure to arrive and be tended to immediately! Always with a welcoming smile. The place is run “like a tight ship”.. very efficient, organized, well-informed. More

by anamdiaz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Sainz
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad that you had such a positive experience, and we look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

Excellent Service! Always very attentive and detailed. I was advised about even with my car in a clear and concise manner. I have no complaints about this dealer or Jose. More

by davidmuniz1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

davidmuniz1996 responded

Thank you!

July 28, 2021

Always a great service with Jose Artiles. Me and my family all have Mercedes and have known Jose now for several years and cannot express how happy we are whenever we need car service or have any issue More

by n.garcia10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Jose. We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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