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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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August 10, 2021

Excellent service advisor very polite and professional very knowledgeable And concerned if I had any complaints More

by Kiwicop42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Aug 10, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 09, 2021

Very Friendly Greeting & immediate processing of my Very Friendly Greeting & immediate processing of my service needs. Knowledgeable Service with a smile. An extremely clean atmosphere. Mr Valentine Sa More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon
Aug 09, 2021 -

Mercedes-Benz of Coral Gables responded

Andy, thank you for your business and this review. We're happy to hear Valentin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 07, 2021

Great experience in general at this shop, I’m pleased with their services. Mr. Valentin Sanchez is the best, always helpful. They’re fast and always on time! More

by REMUS.TOPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Valentin met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 07, 2021

Stephanie provided excellent service yet again. She Stephanie provided excellent service yet again. She always exceeds my expectations and makes my visit a fun one. I was thinking about changing to a More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Aug 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 07, 2021

Very satisfied, friendly, good service, good price, cleaning the car More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Ricardo! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 07, 2021

Like always I was taken care off very well also Dave Gossett was helpful all associates are always well mannered and give great customer service More

by rd101155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Aug 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Dave and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 06, 2021

Valentin Sanchez is a credit to the dealership. His attention to detail, his helpfulness, and his polite professionalism make it a pleasure to to deal with him. More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Valentin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 04, 2021

Frankie kao el mejor para mi en servicio en rapidez en responder cada pregunta en tratar con el cliente 100 porciento satisfecho lo recomiendo . More

by yoviperez84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 04, 2021

Tony has been my service advisor for probably 15 years of the 21 years he’s been there! He always greets me with a smile, and he is a well trained professional that gives Mercedes of Coral Gables their exce More

by diane eidelstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes, Angel Rabassa
Aug 04, 2021 -

Mercedes-Benz of Coral Gables responded

Diane, Thank you so much for your kind words for Tony , and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 03, 2021

She’ll really go the extra mile to get the job done. She won’t run it. But she’ll get there and get it done More

by Superman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Rosie and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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