Mercedes-Benz of Coral Gables - Service Center

Professional, personalized and excellent service. The service area is very nice and comfortable. Marcos and Byron understand the meaning of true customer service and value of clients. The service area is very nice and comfortable. Marcos and Byron understand the meaning of true customer service and value of clients. More

Excellent service overall ! Aldo as usual goes beyond anyone’s expectations ! Thank you Aldo always resolving customers needs Aldo as usual goes beyond anyone’s expectations ! Thank you Aldo always resolving customers needs More

Obtained my vehicle at this dealership 5 years ago and have have only good things to say about not only the purchase, but the follow-up service experiences over the years. Since day one, I felt like I had have have only good things to say about not only the purchase, but the follow-up service experiences over the years. Since day one, I felt like I had made the right dealership decision, beginning with the sales department’s Peter Warwar, to my first service advisor Dave Gosset, to my present service advisor Henry Llanos, all very professional and well versed in their product. Kudos to this dealership for their white glove service. More

Marcos González is a consummate professional, kind, knowledgeable and friendly. He is a reflection of the team that he is a part of. Mercedes Benz of Coral Gables is by far the best automotive dealersh knowledgeable and friendly. He is a reflection of the team that he is a part of. Mercedes Benz of Coral Gables is by far the best automotive dealership in South Florida. Thank you for assisting me and my family for so many years! More

I recently serviced my Mercedes C300. My service writer Robert, and his manager Frankie Cao were Spectacular! I appreciate the easy communication throughout the process and the results ar My service writer Robert, and his manager Frankie Cao were Spectacular! I appreciate the easy communication throughout the process and the results are always excellent. I appreciate you and I thank you for your excellent service. AlexFornet More

Reliable and Effective Service has always been the hallmark of this dealership formerly known as Bill Ussery Motors. We have been customers for 25 years. hallmark of this dealership formerly known as Bill Ussery Motors. We have been customers for 25 years. More

Service staff was excellent and kept me informed from before my appointment until my car was ready. Great service. before my appointment until my car was ready. Great service. More

Great service. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. More

Great service,great communication I have been tracking my car service all the time,nice people from valets to supervisors. car service all the time,nice people from valets to supervisors. More

Used to be pretty great but ever since it changed ownership it went downhill. The customer service, client treatment and experience was completely different when compared to before. I ended up switch ownership it went downhill. The customer service, client treatment and experience was completely different when compared to before. I ended up switching the service and warranty work to MB Pembroke Pines which provided a better experience. When I sold the vehicle it’s been impossible to talk to anybody in this dealership about the GAP refund. I would not recommend this dealership. More