Mercedes-Benz of Coral Gables - Service Center

Andrea Alarcon has been the most Professional person in the service department. She treated me with the upmost respect. Thank you very much Andrea, I will always come back to you. the service department. She treated me with the upmost respect. Thank you very much Andrea, I will always come back to you. More

Lorena Hernandez was the nicest person I have ever dealt with at the service department. She truly took her time explaining the service options. Managers are usually behind the scene and never approach the with at the service department. She truly took her time explaining the service options. Managers are usually behind the scene and never approach the clients. Lorena on the other hand, is very involved and making sure that the client is satisfied. GIRL POWER More

I got an unexpected flat and while roadside assistance wasn't super timely, Valentin made up for the time by expediting my new tires! Thanks for working as quickly as you did! wasn't super timely, Valentin made up for the time by expediting my new tires! Thanks for working as quickly as you did! More

Excelente y muy profesional el servicio realmente en ese dealer funciona un gran equipo de trabajo. En lo personal valoro mucho sus atenciones y su calidad de trabajo. Que sigan cosechando exitos dealer funciona un gran equipo de trabajo. En lo personal valoro mucho sus atenciones y su calidad de trabajo. Que sigan cosechando exitos More

The service and attention were excellent as always. I just have a point that you have been very busy lately and the appointments are not kept on time and it is common to have to wait about 1/2 hour befor just have a point that you have been very busy lately and the appointments are not kept on time and it is common to have to wait about 1/2 hour before you have the attention of the service consultant. Also I asked to fix a small detail on the front panel of my car (the SOS plastic cover was not closing) and it was not repaired and nothing was said why it was not repaired. These small details make all the difference when you talk about a brand like Mercedes-Benz More

Excellent service, Jose Artiles is the best.I would not hesitate to recommend this dealership and it’s excellent service Dept to anyone. The are always thorough and timely. hesitate to recommend this dealership and it’s excellent service Dept to anyone. The are always thorough and timely. More

Friendly people, professional and efficient. Had the part in stock and finished quickly. in stock and finished quickly. More

Tony Fuentes is the personification of “someone I can count on.” In my many dealings with Tony, I always know that I’m receiving the best customer service possible. He is responsive, thorough, and always count on.” In my many dealings with Tony, I always know that I’m receiving the best customer service possible. He is responsive, thorough, and always goes the extra mile to ensure my safety and satisfaction. Tony is someone I trust, and to whom I am very grateful! (Thank you for all your help, Tony). Susan S. More

Very professional , accessible , pleasant. The dealer Very professional , accessible , pleasant. The dealer has been in the same location for a while. Easy to get to and once you are there you feel we Very professional , accessible , pleasant. The dealer has been in the same location for a while. Easy to get to and once you are there you feel welcome. More

Gables Mercedes stands out from the rest! The quality of service you provide makes me feel that my loyalty to Mercedes is somehow appreciated. Frank is a special and charismatic young man that always makes service you provide makes me feel that my loyalty to Mercedes is somehow appreciated. Frank is a special and charismatic young man that always makes any service department visit a pleasant one. Knowledgeable and service oriented. Nothing like feeling well taken care of!! More