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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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September 14, 2021

I’ve been coming to Jose since I first had a car when I was out of school. He’s been beyond helpful and professional and the only person I can rely on for car questions. Highly recommend him!! More

by fiorellabbazan
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 14, 2021

Excellent service with a smile always & Valentin is great in that. Thank you very much! More

by lianablanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Martinez
Sep 14, 2021 -

Mercedes-Benz of Coral Gables responded

Ms. Blanco, It's great to hear that Valentin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 14, 2021

Valentin Sanchez is an extremely professional, knowledgeable, and helpful service advisor. He always saves me time and money. More

by sophierdaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Valentin and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 14, 2021

Valentin is always gracious, friendly, helpful and makes it happen fast. He’s been my Service Manager for 3 cars at Mercedes and has never let me down. Thank you! More

by Brooks_court
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Valentin and our service team, and for taking the time to leave us this wonderful feedback! We look forward to your next visit! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 13, 2021

Friendly customer service and overall friendly staff. Frankie Cao makes the difference in this dealership. More

by Yehia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Woodbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Frankie and the team delivered such a great experience, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 12, 2021

The best MB service in Miami My Service agent Rosie Ruiz always exceeds my expectations, knows perfectly my car, takes care of details and keep me informed of the progress of my service. Totally recommended More

by Guillermo Horta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Guillermo, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and look forward to seeing you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 11, 2021

Rosie is the best advisor I have had! She will do whatever she can to help or find another solution! I have complete trust in her. More

by dheisenbottle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Rosie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 10, 2021

very efficient and professional services. Rosi Ruiz is very professional. She is the best services advisor! She always so helpful and resolves everything we ask of her. More

by gestevez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rosie and the team to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 10, 2021

The experience is always great.. it's a feel at home situation at at all times.. The staff always provides full excellence experience.. I want to thank everyone in Coral Gables Mercedes.. More

by Paulemartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Quevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 10, 2021

I showed up with appointment and was received on time. Car was ready when promised on the following day. The service was professional and courteous More

by Evan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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