Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews
Call Service Center (305) 445-8593

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
September 24, 2021

Andrea Alarcon at the service center was excellent. She operates with the highest sense of urgency and care. I was there for an early appointment and out the door in no time. All servicing was resolved o More

by HSOSAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Report | Print
Sep 24, 2021 -

Mercedes-Benz of Coral Gables responded

Wow! Thank you so much for this fabulous five-star review. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Andrea and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

Rosie Ruiz is the reason I go to this dealership ( service dept). She goes above and beyond every time More

by Fmisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie and our team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

Peter Warwar is the best person that I’ve ever worked with. He is very thorough and responsible. He’s an all-around good person!! More

by Orlansnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Report | Print
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Peter and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

Very helpful and got me in and out fast! Would definitely recommend and see next time! More

by Rickydelgadojunior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Ricky! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

Excellent service, professional and courteous staff. Would highly recommend to all for sales and service. More

by trojasjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

MB coral gables is nothing short of amazing. Always such a great experience , Great staff , Great service and I must mention how amazing Andrea is, she really does go above and beyond. Thank you ! More

by PsashaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Report | Print
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Andrea and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 23, 2021

The experience was positive, Alex Morales is a profesional and delivered what he promised to me More

by Ramosgol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex and our team here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 22, 2021

Thank you so much Francisco Esteves for always provide us excellent customer service You the best More

by kvanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Francisco provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 22, 2021

Tony fuentes is an excellent advisor. He always help me a lot. And really he is one of the reason why I aways buy a Mercedes Benz More

by angelina_elia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Report | Print
Sep 22, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Tony, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 21, 2021

Rosie is always great to work with . I have several Mercedes she has always been my advisor More

by dmantjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rosie and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

1
...
53
54
55
...
259