Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
September 28, 2021

Jose Artiles es el mejor! Lo recomiendo por su profesionalidad y la seriedad de su trabajo. Siempre preocupado por satisfacer todas las necesidades de sus clientes. More

by onyxblu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Jose, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 28, 2021

My car was ready in the time frame I was told. The Servis Advidor was very helpful More

by Miriam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Sep 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us a five-star review, Miriam! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 28, 2021

They give you red carpet treatment. Great customer service. And best advisor is Francisco Esteves! Always so kind and gives great customer service. Definitely recommended to all Mercedes customers. More

by shurikn32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Francisco met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 28, 2021

Fantastic service personable and qualified service advisors. Very happy with everything overall keep it up! More

by Macucristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! Rosie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 28, 2021

My first time at mercedes of coral gables. I am so pleased with their customer service thanks to Jose Artiles with his help I was able to leave my car in the morning and pick up before sunset thanks t More

by Dayanarealtor954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Dayana! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 27, 2021

Super service department Alex is very professional and knowledgeable about our car . A pleasure to have him as our service rep. More

by Jfsteward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 26, 2021

I was very disappointed with a previous experience at another Mercedes dealership and I was hesitant to take my car back to Mercedes. I decided to give them a chance and took my car to Mercedes of Coral More

by VConsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Leite
Sep 26, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 24, 2021

Great attention as a costumers we are very happy with them, effective and very profesional team members. Recommended 100% More

by ee_gil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 24, 2021

Excellent service very professional and , efficient Aldo always explain with details prior to the service all the work that will be done . More

by Sonoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables! We appreciate your feedback and five-star rating. We're glad to hear that Aldo was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 24, 2021

Very attentive, thorough, knowledgeable, and concerned with what the customer needs and wants. Frankie was very friendly also. More

by az103b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your excellent experience with us! We're happy to hear that Frankie was able to take great care of you and listen to all of your needs. We truly appreciate your five-star feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

...
53
...