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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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October 12, 2021

Great service everything top notchAlways the best Great service everything top notch Always the best service experience at MB CORAL GABLES. Everyone does a great job More

by Jcrod55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

You guys at Mercedes Benz coral gables are the best. I was passed off from David Gosset because he moved up and Francisco esteves is great. Great guy to chat with and takes good care of me and my vehicle. More

by jbracho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie from the sales department , Andrea Alarcon
Oct 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for David, Francisco and our team. We appreciate you taking the time to leave us this wonderful feedback and for driving the distance ! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Excellent service . Truly appreciate Byron to take the extra step to solve the issue and made my experience pleasant. More

by Elie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Very Friendly and knowledgeable service professionals. Excellent service and great facilities. Will highly recommend them. More

by Don the mon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

He is professional,, knowledgeable and on time with his responses and updates. Very supportive. Thank you for the great service. More

by sandra.heros.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 11, 2021

Alex is a great help and provides excellent service in a timely manner for me. More

by aldebenedictis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 11, 2021

First class service at any time is what you can expect. Friendly, informative and efficient. More

by josefmysorewala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Artiles
Oct 11, 2021 -

Mercedes-Benz of Coral Gables responded

Jose, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 11, 2021

Professional and positive service experience with Alex. Genuinely helpful and responsive. Recommend highly! Well run service center. More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Mercedes-Benz of Coral Gables responded

Shelley, Thanks for sharing your thoughts about your experience working with Alex here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 11, 2021

Outstanding and it is because it’s people specially my advisor Byron Soler a true asset to your cooperation and More

by Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Bryon was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 11, 2021

I truly appreciate the care and personal attention shown by Byron and Dave. Both these gentleman make my experience at this dealership so positive. This was my first encounter with Byron. He was very help More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Gossett
Oct 11, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Dave, Bryon and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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