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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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October 21, 2021

Excellent service, outstanding costumer servivce,, Aldo is the best don’t hesitate to contact him , highly recommended!!!! More

by Julio Valdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 21, 2021

Metceded Benz of Coral Gables has an excellent Customer service. I highly Y recommend this location More

by Alirojasoriano
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 21, 2021

Andrea was extremely helpful and knowledgeable about my car. The service was quick and efficient. I really appreciated how kind Andrea was. More

by Elbond7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Oct 21, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Andrea was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 20, 2021

Rosie Ruiz goes out of her way to make sure I feel like a valued customer. She keeps me informed about work being done on my car and responds to questions and concerns quickly. I will continue to buy my ca More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Rosie and our team here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 20, 2021

Frankie has always provided us with the best customer service anytime we bring our vehicle in for service. He is always accommodating to my schedule, provides a loaner when necessary with no issue and ha More

by palomalasalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Frankie and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 20, 2021

The best Mercedes-Benz dealer in S. Fl… Aldo Guerra is the best representative hands down More

by Crolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 20, 2021

Mr. Aldo Guerra has been responsible for the service of my Mercedes Benz vehicles for several years, and I only have words of thanks and appreciation for his high standard of work, for his kindness and edu More

by Francia Stelling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Aldo! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 19, 2021

Extremely satisfied, Frankie Cao were very professional and answer all my questions like a person that knows what is doing. I need to be in a place for a very important work meeting during the repair time More

by rcarrabeo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

rcarrabeo responded

"Extremely satisfied, Frankie Cao were very professional..." Extremely satisfied, Frankie Cao were very professional and answer all my questions like a person that knows what is doing. I need to be in a place for a very important work meeting during the repair time and he request an Uber for me to be able to be at the meeting. Communication effective by text and personal. I hardly recommend him.

October 19, 2021

Rosie Ruiz is the best. She has been my advisor for many years. She is Excellent in every way!! More

by marianamenocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Maria, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 19, 2021

Rosie is the absolute BEST!!! She is kind, polite, helpful and always responds quickly to any question I may have. If there were SIX starts I would give her all six. More

by mmartinez22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! Rosie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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