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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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November 05, 2021

Excellent & quick reception. Was immediately Excellent & quick reception. Was immediately assisted. Andrea was very helpful & understanding. Service went quickly. Thank you More

by Lucylnl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Nov 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Andrea had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 04, 2021

Quality, value and service are in the DNA of Mercedes-Benz of Coral Gables. But I got a favorite! Rosie Ruiz, beyond all of the above, always provided to me an efficient and effective personal More

by rolandovaldes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 03, 2021

A takata airbag fix, they made it as easy as possible, got me a ride home and back, the car was clean and ready on time. Valentin is a pleasure to work with, a communicative pro. More

by kmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Valentin and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 03, 2021

Jose is very attentive to every detail, he takes care of his customers every way possible so that they are satisfied with their experience. All of the personnel at this location is great, but Jose takes it More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us a five-star review, Ernie! It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 03, 2021

Great customer service, friendly, down to earth, good attitude and very knowledgeable. Punctual and solves More

by casinoaladdin5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 01, 2021

Valentin always responds. Arranges timely service, keeps notifying about progress of service. We are very happy. More

by Pk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Valentin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 01, 2021

They made a flat tire as painless as possible. Andrea did a great job with everything More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Nov 01, 2021 -

Mercedes-Benz of Coral Gables responded

Hello, Thanks for sharing your thoughts about your experience working with Andrea here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 01, 2021

Total professional, Very impressed with dealership and level of service detail was excellent. Great team work More

by ssh355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Nov 01, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 01, 2021

Very helpful! Made sure I was taken care of, always on top of my issue and gave me updates when necessary. More

by Nicolesalda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Nov 01, 2021 -

Mercedes-Benz of Coral Gables responded

Nicole, We appreciate your business, Andrea and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 29, 2021

From beginning to end, Andrea was professional, courteous, knowledgeable, analytical, efficient is an understatement, and fast. A perfect representative for Mercedes Benz. Bravo Andrea! You made m More

by Daizy1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Oct 30, 2021 -

Mercedes-Benz of Coral Gables responded

Daizy, Thank you for taking the time to share your thoughts on working with Andrea and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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