Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
November 09, 2021

Mr. Valentin Sanchez provided me with excellent customer service and made sure I was comfortable while waiting for my vehicle to be serviced. He applied every discount available to me resulting in a huge sa More

by Donaldmincey413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Espinoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon, Eric Melendez Lopez
Nov 09, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Mr. Mincey, and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 09, 2021

Very pleased with my first service with this dealership. Francisco could not have been nicer and kept me informed. More

by heroics_retest_0z
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Francisco and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 08, 2021

Andrea is always very efficient and attentive, I only can say wonderful things about her , she always take care of me perfectly More

by dralejandrodelacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Nov 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Andrea. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 08, 2021

Mr.Artiles is an amazing service consultant. This is my third car with him and one of the main reasons I keep coming back. I come all the way from Palm Beach County because if the service I receive from More

by Mercy1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 08, 2021

Made my visit very easy, and pleasant. I would add that Made my visit very easy, and pleasant. I would add that the reception service with the loaners is excellent, worth mentioning Mr Manuel Sainz and th More

by gonzaotaola
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon
Nov 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 06, 2021

The best MB dealership in South FL. Marcos is always on top of my car needs and making sure all services are on time. Never have to wait too long, they are always on time. Also, Jorge Quevedo is my favorit More

by nolydental
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Quevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Marcos and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 06, 2021

Always great service! The personnel is very knowledgeable and helpful. They make the whole experience easy. More

by Lourdes Pernas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon
Nov 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 05, 2021

It’s so pleasant to sit and wait. Wonderful environment. Awesome communication as well. It is always enjoyable More

by hlanthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Nov 05, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 05, 2021

The service, excellent! My car is in perfect conditions, Andrea Alarcon and Manuel Sainz were amazing! More

by claudiaotaola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Sainz, Andrea Alarcon
Nov 05, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrea and our team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 05, 2021

Valentin was very attentive to my concerns, explained everything in detail, was patient and efficient. It was a pleasure to work with him. More

by Drmbriones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Valentin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

...
40
...