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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,575 Reviews

2,575 Reviews of Mercedes-Benz of Coral Gables - Service Center

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October 01, 2024

Great service. Mr. Nick Sourber our service advisor and his staff were excellent, professional and courteous. Highly recommend!!! More

by Leo & Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sourber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 01, 2024

The customer service along with their professionalism provided made my experience comfortable, efficient and personable. More

by Rodz11895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 01, 2024

Alex Morales has always been very nice and patient with my questions and issues. I really appreciate his help. More

by kjjardines415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 30, 2024

Great service and fast. Henry LLanos is very knowledgeable and he has also very good customer relations More

by perez786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 25, 2024

I have been a customer at Mercedes Benz of Coral Gables for over 18 years and have consistently received the best customer service and care for my car. Thank you! More

by mannyfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 22, 2024

Marcos is a true professional. He made my service experience smooth and seamless. I explained to him what was wrong with my car, he paired me up with a courtesy loaner vehicle whi More

by Biagio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Marcos was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 22, 2024

Professional, personalized and excellent service. The service area is very nice and comfortable. Marcos and Byron understand the meaning of true customer service and value of clients. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables! Your feedback and rating mean a lot to us. We're glad that Marcos and Byron were able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 21, 2024

Excellent service overall ! Aldo as usual goes beyond anyone’s expectations ! Thank you Aldo always resolving customers needs More

by Juan Carlos Esquivel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you, Mr. Esquivel, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Aldo and our team, and we look forward to working with you again. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 18, 2024

Obtained my vehicle at this dealership 5 years ago and have have only good things to say about not only the purchase, but the follow-up service experiences over the years. Since day one, I felt like I had More

by Enjoy The Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 18, 2024

Marcos González is a consummate professional, kind, knowledgeable and friendly. He is a reflection of the team that he is a part of. Mercedes Benz of Coral Gables is by far the best automotive dealersh More

by Carlos Pedre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Steip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Diez-Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mercedes-Benz of Coral Gables responded

Carlos, We are very happy to hear Marcos provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

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