Mercedes-Benz of Coral Gables - Service Center

Francisco was very professional and informative. Service was quick and communication was great. Would highly recommend! was quick and communication was great. Would highly recommend! More

Andrea was the only advisor who accepted to help me when all the male advisors working in the morning time refused to take care of my minor needs when the front desk assistant was approaching them one to on all the male advisors working in the morning time refused to take care of my minor needs when the front desk assistant was approaching them one to one. That caused me a disappointing impression for the first time in years. The front desk and Andrea were very gentle and helpful Thanks, Andrea! More

Aldo was fantastic and kept us informed during the entire process. We really appreciated his customer service focus. process. We really appreciated his customer service focus. More

Love the customer service and how well the staff is very attentive to the customers need. attentive to the customers need. More

Tony Fuentes always surpass expectations and provide an excellent service and advices. He's the best service advisor in town excellent service and advices. He's the best service advisor in town More

Very nice. Helped me right away.Was always pending of Very nice. Helped me right away. Was always pending of me. Excellent Service. Car came back as new again. Very nice. Helped me right away. Was always pending of me. Excellent Service. Car came back as new again. More

Excellent customer support and attention, very professionally, the services was provided in timeframe period, never again will come for any need to Mercedes Benz of Miami professionally, the services was provided in timeframe period, never again will come for any need to Mercedes Benz of Miami More

Excelente servicio y muy bien atendida por el Sr. Aldo Guerra que siempre está dispuesto a ayudar a sus clientes Guerra que siempre está dispuesto a ayudar a sus clientes More

TERRIBLE SERVICE!!!!! DON’T EVER BUY AT MERCEDES. It’s been such a hustle for us between engine fails and electric damage. We have a A220 2021 Mercedes Benz. it’s hard to believe that they recently rep been such a hustle for us between engine fails and electric damage. We have a A220 2021 Mercedes Benz. it’s hard to believe that they recently replaced the cylinder of a Literally brand-new car. My commute between Miami and Delray Beach, and, in several occasions, I have had to call Road side Assitance. Tedious waits with no answers from Mercedes Benz financial and Mercedes Benz customer care. I asked for a shuttle car ( in both locations Coral Gables and Delray Beach dealerships) every time my car has gone through service repairs, however, their response is “ we don’t have a shuttle,” I’ve been covering the transportation expenses out-of-pocket l, plus still paying my lease. If I had the option to give them less than one start it will be my pick and it will be more than what they deserve! Feel free to contact me to Anelgarciga@gmail.com More