Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews
Call Service Center (305) 445-8593

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
December 21, 2021

They helped me promptly and politely. My repair was done perfectly and my car returned freshly washed. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 19, 2021

Guillermo is the best. Great customer service! Very happy with mercedes benz coral gables service department. More

by scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Report | Print
Dec 19, 2021 -

Mercedes-Benz of Coral Gables responded

Scott, Thank you so much for your excellent review! We are so glad that Guillermo had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 19, 2021

Valentin was professional, attentive, extremely competent, very helpful, informative, engaging, friendly, smart and super nice! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Valentin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 17, 2021

very helpful and very friendly service. serve advicer explained everything very well and throughly. very good experience More

by marchellafrascello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Report | Print
Dec 19, 2021 -

Mercedes-Benz of Coral Gables responded

Marchella, Thank you! Andrea and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 16, 2021

Ever since the first time I visited MB CG service, i had excellent customer service from Francisco. I have had several issues w my new vehicle & have always been able to resolve quickly thanks to Francisco. More

by arodr071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Francisco and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 16, 2021

Stephanie Segovia was really exceptional and went out of her way to take care of my car. More

by alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Report | Print
Dec 16, 2021 -

Mercedes-Benz of Coral Gables responded

Alex, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, Stephanie and our team look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 15, 2021

The service was better that in my home .Congrats on The service was better that in my home . Congrats on your personal .great job Thanks More

by edmundohenriquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Report | Print
Dec 15, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 14, 2021

Aldo, my service agent is nothing but perfect!For the Aldo, my service agent is nothing but perfect! For the last 10 plus years, I have been taking my car to him and from the greeting to the moment I col More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Aldo and our team continually are able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 12, 2021

We had to make a small repair, covered by the warranty, and got a very good attention, having the service promptely completed, Very efficient and professional team! More

by bernardomnetto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon
Report | Print
Dec 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 09, 2021

Luis Soto has been a great sales contact both during and after the sale, even helping with my first maintenance. More

by Melmax23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Soto
Report | Print
Dec 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Luis and our team to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

1
...
35
36
37
...
259