Mercedes-Benz of Coral Gables - Service Center

Very responsive and willing to assist. Keeps you informed in a timely manner regarding status of repair. informed in a timely manner regarding status of repair. More

Service was excellent. Andrea Alarcón kept me informed throughout the entire process, provided updates, and worked quickly to get my vehicle ready in time for a long road trip. The process was also very t throughout the entire process, provided updates, and worked quickly to get my vehicle ready in time for a long road trip. The process was also very transparent which I enjoyed. More

Excellent and fast service provided by Tony Fuentes as well as the dealership. I would highly recommend this dealership for service. well as the dealership. I would highly recommend this dealership for service. More

I had an issue with my rear brake light. I dropped into the dealership & was introduced to Andrea Alarcon. She was so pleasant & ultra accommodating. She invited me to the waiting area & offered me a bever the dealership & was introduced to Andrea Alarcon. She was so pleasant & ultra accommodating. She invited me to the waiting area & offered me a beverage while she checked to see if the part was in stock. It was not, but she ordered it and said she would Lmk as soon as it was in. She called me just a few days later to Lmk that the part had arrived and I should come in for the repair at my convenience. I went back to the dealership that very day. She greeted me with the utmost courtesy & professionalism. The repair was completed in less than two hours & they included a complimentary car wash!! Andrea was so knowledgeable and precise! She went above & beyond! She even sent me across the way to their body shop to get an estimate on a little body scrape on my front fender. She didn’t miss a thing! What’s more, Andrea is an excellent excellent representative for the dealership!!!! I have owned Mercedes cars for over 25 years. NEVER have I had such a wonderful experience with a service rep or dealership. They all treated me with such concern, politeness & respect. It was truly amazing!!!! I am so appreciative & now feel like family! I will be a Coral Gables MB customer for life, thanks to Andrea!!! AMAZING!!! More

Andrea is Amazing, I have experienced 2 dif mercedes benz dealerships and coral gables is by far the best. Thanks for everything dealerships and coral gables is by far the best. Thanks for everything More

Tony has been my advisor for the past seven years, he had always the best service. always the best service. More

Andrea is absolutely amazing… I would ask for her if you ever need to go in for anything! She is so nice very accommodating and always looking out for the customers! Thank you for everything that you have h ever need to go in for anything! She is so nice very accommodating and always looking out for the customers! Thank you for everything that you have helped me with Andrea! More

Responsive, helped me resolve my issue and more. Made sure she went above and beyond for me. Sweet girl. sure she went above and beyond for me. Sweet girl. More

Alex Morales and the rest of the staff are professional, courteous efficient and work together seamlessly. Extremely busy dealership yet they organize and coordinate perfectly, exceptional experience courteous efficient and work together seamlessly. Extremely busy dealership yet they organize and coordinate perfectly, exceptional experience More

The experience with Mercedes Benz of Coral Gables was excellent. I will continue using Mercedes Benz of Coral Gables for all my future needs. excellent. I will continue using Mercedes Benz of Coral Gables for all my future needs. More