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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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January 20, 2022

My recent experience with MB was very good and pleasant. Agents and reps are extrrmely helpful.. More

by amafalcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jan 20, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us a great review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 20, 2022

MB Coral Gables provides a very efficient service. Without an appointment they were able to accommodate and complete my order in less than 2 hours. More

by Nandodelaroche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jan 21, 2022 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

Jan 21, 2022 -

Nandodelaroche responded

Thanks

January 18, 2022

I have found the best service rep and I would never want another, thank you Stephanie sagovia. Extremely convenient and very patient with a client at all times. My wife tells me of a pain in the butt but so More

by Nicestbarbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Corso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Soto, Florian (Flo) Grandi, Stephanie Segovia, Angel Rabassa, Dairon Niebla, Nick Companioni
Jan 18, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Stephanie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 15, 2022

Great customer service. Easy and convenient to schedule. Andrea was responsive, efficient, and easy to communicate with. More

by janpaulportal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jan 16, 2022 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 13, 2022

Wonderful attention from Andrea! Works hard and efficiently to have your car looking great. Always keep coming back to her! More

by Herbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jan 13, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Andrea, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 12, 2022

So far the work has been done on a timely basis. And I have had no issue with the work so far. More

by franciahendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes
Jan 12, 2022 -

Mercedes-Benz of Coral Gables responded

Ms. Hnedricks, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 12, 2022

Excelente servicio, agradable atención, el Sr. fue muy dispuesto a la hora de ayudarme. Muchas Gracias, un súper placer. More

by yaniselb2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 11, 2022

Excelente atención de la Advisor Andrea!. Clara, precisa y efectiva para explicarme todo lo que le han hecho a mi carro👌 More

by Vanina Ocampo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jan 11, 2022 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 09, 2022

I had a very good experience at the dealership, very professional and dedicated customer service. More

by maxdacharry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Mercedes-Benz of Coral Gables responded

Max, We are very happy to have provided you with such a positive experience! Francisco and our team sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 08, 2022

Frankie, went out of his way to make sure our service from start to finish went smoothly. He answered our questions and made us feel at ease. So glad he’s our service advisor. Louis & Patty Gurkin More

by loulaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Frankie delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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