Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
November 01, 2024

Marco was excellent! First time using him. Very fair and had the car repaired quickly. More

by mgarcialinares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

I recently had an electrical charging issue with my electrical vehicle. It became a very stressful situation because no one could figure out what was going on or how to approach it. Anyways after 1&1/2 More

by Jeanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Pable Aquirre
Oct 31, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

Mercedes- Benz of Coral Gables is excellent. Excellent customer service and job on my car. Overall, I am very pleased! More

by Nephele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Baez & Natalie
Oct 31, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

Excellent Services. Thanks Marcos Gonzalez. They are very professional. I recommend this Dealer to my family and friends. Dr Alfredo Melgar. More

by Dr. Alfredo Melgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience, Dr. Melgar! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

Rosie Ruiz is terrific service advisor. She navigated my car through four major service functions in a very efficient manner. She is kind and considerate. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Rosie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 24, 2024

Leasing (and then buying) my car here was a pleasant experience. The associate I worked with was very professional and knowledgeable of the entire line of cars which made the process much easier. Sinc More

by Pi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 24, 2024

Byron Soler and Henry LLanos go of their way to assist. All staff is courteous and attentive More

by dgdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Byron and Henry were able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 22, 2024

Best service best advisor Alex M. Fast service easy drop off easy pickup thank you More

by ricotec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 21, 2024

Rosie Ruiz is the best. Have worked with her for 12 years. Thank u how always taking care of me. Love u guys. More

by Naeem khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 19, 2024

Amazing customer service with attention to detail. A good dialogue as to services and cost More

by mastajdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Cabanas
Oct 20, 2024 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439