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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,589 Reviews

2,589 Reviews of Mercedes-Benz of Coral Gables - Service Center

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May 03, 2022

Andrea solved our problem in minutes! We were so pleased with her service and thankful we didn’t have to spend unnecessary time waiting for a new key! We were so pleased with our experien More

by e95hayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
May 04, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Andrea! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 02, 2022

Excellent service in ALL aspects of the service. Thank you for doing such a good job More

by rsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 01, 2022

Superior service. Valentine Sanchez my service advisor of over 12 years made the process easy. He made me aware of all the issues and resolved each of them. More

by Mismia42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
May 02, 2022 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 30, 2022

I had a wonderful experience with the dealership & my service rep Fernando rRingofol kept me apprised of the progress on my service every day. Although my car was in the shop for three weeks, it was retu More

by Shelley1116
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Fernando delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 30, 2022

I have been a loyal client for 15 plus years. Aldo Guerra has been my service advisor for many years. He is kind, professional, and always goes over and beyond to maintain or fix my car and have More

by Alegre
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 29, 2022

Excellent Service! ! Customer service was impeccable! Fast service. I will highly recommend to friends and family More

by pwelsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
Apr 29, 2022 -

Mercedes-Benz of Coral Gables responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 26, 2022

Great , on time , clean, i would recommend other to visit mercedez benz dealer , thanks for . More

by yunior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Mercedes-Benz of Coral Gables responded

Yunior, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 25, 2022

Excellent service, Alberto Reyes assisted me with open arms and was able to get rid of all the problems that we had on the G-Wagon. I will certainly recommend Alberto Ryes and Mercedes Benz Coral Gables. More

by Andry Billu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Segovia, Alberto Reyes
Apr 26, 2022 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 20, 2022

My Service experience at coral gables Mercedes Benz is always a very smooth and pleasurable experience. More

by hIfive13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 19, 2022

I received prompt and friendly service. I had a tire issue and they got me in and out right away. More

by ypandolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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