Mercedes-Benz of Coral Gables - Service Center

I have been a satisfied customer of this dealer for more than 15 years.Mr, Tommy Juan and Val Martinez belong to an exceptional team. I would say that they are an essential complement to the general scope o than 15 years.Mr, Tommy Juan and Val Martinez belong to an exceptional team. I would say that they are an essential complement to the general scope of operations of this dealership. This is in accordance with the Mercedes Benz brand. More

The overall experience has been very gratifing. Service advisor is courtious and knowledgeable, a pleasure to work with. The service department is well organized and runs efficiently. Overall quality of advisor is courtious and knowledgeable, a pleasure to work with. The service department is well organized and runs efficiently. Overall quality of work performed on vehicle is very good and the price of service is a bit high, but you get what you pay for. Overall a good bang for the buck. Keep up the good work! More

Service at your dealership is always exceptional. Tony Fuentes and Richard Santalla are exceptional. Whenever I have questions or any type of hesitation regarding the work that needs to be performed on my Fuentes and Richard Santalla are exceptional. Whenever I have questions or any type of hesitation regarding the work that needs to be performed on my vehicle, I am always comforted by the knowledgable advice I receive from them. Keep up the excellent work! More

I would like to take a moment to commend the service staff at Bill Ussery (Coral Gables) Mercedes Benz. I had my car towed in due to a bad fuel control computer. Bottom line Richie and Lorena made sure staff at Bill Ussery (Coral Gables) Mercedes Benz. I had my car towed in due to a bad fuel control computer. Bottom line Richie and Lorena made sure that Mercedes Benz USA took care of replacing the part given that it was a defective component. They saved me $2800! The result... Mercedes Benz Coral Gables has a loyal customer for life. In about 1 year when I am ready to upgrade my 2006 c230, I will be doing it at Mercedes Benz Coral Gables. When I have my Service B, my oil change, my transmission service at 39k, they will all be done at Mercedes Benz Coral Gables. Richie and his team will make back much more than they helped save me not only with my commitment to them but also two of my family members that also own Mercedes Benz'. All I can say is that with people like Richie and his team providing service, no other dealership or car maker can beat a Mercedes! Thanks again to all and I am looking forward to coming back in about 7k miles for my Service B and transmission service. Well worth every penny! More

very kind attention, Ana Gssson is a very nice saleperson, the service was really quick, they gave me a shuttle to come home and to return to de dealer. I am very happy with mercedes benz, the glk saleperson, the service was really quick, they gave me a shuttle to come home and to return to de dealer. I am very happy with mercedes benz, the glk 350 is a very good vehicule and the attention is perfect! More

The Agency goes out of its way to provide the customer with a 'seamless' experience... with courtesy, consideration and timeliness. I am pleased and impressed with their Sales and their Service, both. with a 'seamless' experience... with courtesy, consideration and timeliness. I am pleased and impressed with their Sales and their Service, both. I will remain a loyal customer as long as the service continues at this level. More

I went to this dealership for service on my Mercedes R25. Their staff was quick, friendly and efficient. I got professional and A+ service. They made the process quick and simple. I even had my car waiti Their staff was quick, friendly and efficient. I got professional and A+ service. They made the process quick and simple. I even had my car waiting for me when I picked it up! I would recommend this dealership for service. More

Leidys was so nice and quick. She was very helpful and kind. I would most definetly return to her with any problem I had. She was wonderful! I also liked the complementary cookies and water bottles. I als kind. I would most definetly return to her with any problem I had. She was wonderful! I also liked the complementary cookies and water bottles. I also liked how quick the complementary shuttle was. My car was returned to me quickly. Very happy with my experience. More

I bought my MB in Connecticut, and although I always received satisfactory service while in CT, the Coral Gables service experience has been above and beyond with my service representative Marcos Gonzal received satisfactory service while in CT, the Coral Gables service experience has been above and beyond with my service representative Marcos Gonzalez. Taking a car in for service is not usually eventful, but with Marcos I feel sure that my vehicle's needs will be met honestly and effectively... always with courtesy and a smile. I highly recommend the service and representative Marcos Gonzalez at MB of Coral Gables. More