Mercedes-Benz of Coral Gables - Service Center

IT IS VERY IMPORTANT TO ME WHEN I PURCHASE A CAR WERE IS THE SERVICE LOCATED AND WHO WILL BE MY SERVICE PROVIDER. I WAS VERY FORTUNATE TO HAVE ANA GASSON TO WORK WITH SHE IS ALWAYS THERE EARLY CONVINIENT S THE SERVICE LOCATED AND WHO WILL BE MY SERVICE PROVIDER. I WAS VERY FORTUNATE TO HAVE ANA GASSON TO WORK WITH SHE IS ALWAYS THERE EARLY CONVINIENT SINCE I WORK EARLY ON TIME FOR MY APPT KEEPS ME UPDATED ON STATUS OF CAR AND MAKES SURE SHE WALKS ME TO RENTAL IF I NEED A CAR INTRODUCES ME SHE JUST DOESNT HAND ME OVER. I HAVE REFERRED NUMEROUS FRIENDS, CLIENTS AND EVEN MY BOSS TO HER FOR HER KNOWLEDGE AND EXCELLENT SERVICE. IT IS A PLEASURE TO WORK WITH ANA GASSON. More

I had a great experience so much so that I wanted to comment about it; I dropped off both my cars at the same time, which could be troublesome if they are delayed for anything. Ana Gasson my service rep comment about it; I dropped off both my cars at the same time, which could be troublesome if they are delayed for anything. Ana Gasson my service rep was great; she contacted me when each of my cars was ready, one had to stay overnight because of the air suspension, she informed me of this, was available when I picked up my first one and followed up with me the next day when my second was ready.. She explained everything that was done and went over helpful tips to keep my car running great. I've always taken my cars to the Coral Gables Mercedes dealership, and always had a good experience, but Ana when above and beyond my expectations and will always be looking for her. More

This is my second Mercedez car and I love it. I dont want to drive another car. I always had an excellent service in Coral Gables. I had a great experience with Ana Gasson. She is professional and is alway to drive another car. I always had an excellent service in Coral Gables. I had a great experience with Ana Gasson. She is professional and is always ready to give you a good service. Thanks a lot Ana!!!! More

one is greeted with courteousness and a sincere smile. The facility is neat and well maintained. one is kept appraised of the step by step process and any problems that may have arisen. My line of work ne The facility is neat and well maintained. one is kept appraised of the step by step process and any problems that may have arisen. My line of work necesitates my visiting many dealerships of other brands besides yours and I always find myself wishing they worked like you do and when asked I tell them as much. Thank you More

Throughout the years, it has been a pleasure purchasing and servicing our vehicles at Bill Ussery. Just recently, I took my car in for service and as always, received the highest quality care. Tommy Juan and servicing our vehicles at Bill Ussery. Just recently, I took my car in for service and as always, received the highest quality care. Tommy Juan, Marcos Gonzalez, and the entire service team including Dora and the ladies at the cashier's office, should be commended! More

For six years this dealership has been consistently excellent in customer service, and maintenance/repairs for my vehicle. My service advisor Marcus is the most professional and knowledgeable person of excellent in customer service, and maintenance/repairs for my vehicle. My service advisor Marcus is the most professional and knowledgeable person of the Service and Auto Body Department of this dealership. It is an absolute pleasure taking my vehicle to this dealership for routine maintenance, and I would never consider going anywhere else. More

My dad and I have been using this dealership since another dealership I won't mention didn't service us well. I went today and left my C350 to change the battery which seems to be failing, and to chan another dealership I won't mention didn't service us well. I went today and left my C350 to change the battery which seems to be failing, and to change the cover of the ashtray which lost it's wax or something because of the sticker it came with, which my dad didn't take for 2 years lol so it looks awful. Leidys was extremely friendly and helped us immediately, the car will be ready tomorrow and the dealership gave us a courtesy mercedes GLK350 free of charge. The only thing Leidys didn't give me was a kiss, but that isn't in her contract so I guess it's ok hahah xD anyways, I recommend this dealership with eyes closed. More

During my 19 years of experiencing servicing and leasing vehicles with this dealership, the after sales service, I can only prace their bunisness integrity, frindliness and courtesy during and everytime i h vehicles with this dealership, the after sales service, I can only prace their bunisness integrity, frindliness and courtesy during and everytime i have been expose to thier quality and amiable professional services. I will have no hesitation in r3commending this dealership to everyone interested in leasing and servicing the mercedes bens cars. Cordially More

Marcos Gonzalez has always provided excellent customer service. I have been going to Marcos for my Merceds Benz's for years. He is a stand up individual and always looks out for the customer first. I h service. I have been going to Marcos for my Merceds Benz's for years. He is a stand up individual and always looks out for the customer first. I highly recommend Marcos to anyone needing top services at Merceds Benz of Coral Gables. More

Great customer service because Valentin was friendly, positive, and prompt with my vehicle. I would either have liked to know the price of the service before hand or may be for it to be a little less ex positive, and prompt with my vehicle. I would either have liked to know the price of the service before hand or may be for it to be a little less expensive because its a little too expensive for the moment. More