Mercedes-Benz of Coral Gables - Service Center

My visits to MB Coral Gables service department have been quite a postive experiences. I purchased my car last June and from the first visit I was referred to Fernando Rengifo as a service representative. Fe quite a postive experiences. I purchased my car last June and from the first visit I was referred to Fernando Rengifo as a service representative. Fernando has extended a courteous service and support for all my car needs with the upmost positive attitude and attention to detail. More

I arrived at the dealership without an appointment, with a passenger-side mirror that someone had knocked off of its base, and with a busy day of work ahead. Valentine really went the extra mile to get me a passenger-side mirror that someone had knocked off of its base, and with a busy day of work ahead. Valentine really went the extra mile to get me out of there as fast as possible, and as cost-effectively as possible. Even though I didn't buy my car there, everyone I dealt with treated me as though they truly value my business. They even found a place for me to handle a conference call while I waited. And, of course, they did a great job on my car. I would DEFINITELY recommend the service department, and Valentine in particular. More

I bought my car back in 2006 in this dealer, since then I always take it there for service. The service has always been acceptable but this last time was outstanding, this is the reason why I would like to r always take it there for service. The service has always been acceptable but this last time was outstanding, this is the reason why I would like to recognize it. Mr. Rengifo delivered excellence in his customer service, showing responsibility and a complete knowledge of his job. I’m very satisfied with the service he provided. More

Richard santalla, Service Manager, has incredible customer service skills. It's always a pleasure to deal with him...courteous, problem solver, responsive, etc. I would definitely recommend this de customer service skills. It's always a pleasure to deal with him...courteous, problem solver, responsive, etc. I would definitely recommend this dealership on the basis of the service department. After servicing my car, it was perfect! More

Ana es una persona super atenta y siempre dispuesta a resolver los problemas que se nos presentan con nuestros vehiculos. La hemos tratado por varios anos y quisieramos poder contar siempre con ella para resolver los problemas que se nos presentan con nuestros vehiculos. La hemos tratado por varios anos y quisieramos poder contar siempre con ella para los servicios de nuestros autos. Nunca hemos tenido una mala cara o un "no se puede" con Ana. Siempre la recomendamos a nuestros amigos que tienen Mercedez Benz para que ella los atienda con el servicio de sus autos. Por esto, Mercedes Benz de Coral Gables sera nuestro dealer siempre. More

I brought my C300 to have the engine filled with Coolant. The Car was giving a warning light of Coolant being low. I also had the Front Fog light off warning. I spoke to the Service Technician Mr. Marcos Gon The Car was giving a warning light of Coolant being low. I also had the Front Fog light off warning. I spoke to the Service Technician Mr. Marcos Gonzalez and he handled the service order in a very professional manner. I had my Car serviced at both locations at Cutler Bay Ridge and Coral Gables locations and they both offer great service and the staff very courteous. Thank you very much. Ruth M. Azahares Raul M. Zeledon More

Thank you Jesus for your continued professionalism, courtsey and dedication for servicing my E320 throughout the years. Safety is important to me and this has been maintained through the years. Tha courtsey and dedication for servicing my E320 throughout the years. Safety is important to me and this has been maintained through the years. Thanks once again, you are an asset to Mercedes Benz!! Myrna Lee-Keow More

I had to bring in my car for service B and as always I was aprehensive about being taken advantige of,but this time the service advisor that helped me was knowledgable and made me feel at ease.He took the was aprehensive about being taken advantige of,but this time the service advisor that helped me was knowledgable and made me feel at ease.He took the time to answer and explain all my questions. I didn't feel like a number as this has been the case other times that I have been here.To eveyone who reads these post ask for Eric he is truly exceptional. More

I have been to many dealers but this time I was made to feel at home.I came in for a blown brake light after being told it would take 1-2 hours I had the luck to have Eric ask me if I needed any help and I feel at home.I came in for a blown brake light after being told it would take 1-2 hours I had the luck to have Eric ask me if I needed any help and I did.He had me in and out in less than 45 minutes including a carwaash! Excellent customer skills I should hire him to work at my company. More

My service advisor is Ana for many years, she is the reason why we keeping returning. After years she takes care of me and all my friends. Thanks for making me always feel like I'm your only and best cl reason why we keeping returning. After years she takes care of me and all my friends. Thanks for making me always feel like I'm your only and best client. Thanks for the care .. I will always recommend you and dealership ... Everybody goes an extra miles to make u feel comfortable. Great work.. Keep it up... Obrigada Sil More