Mercedes-Benz of Coral Gables - Service Center

I brought my C300 to have the engine filled with Coolant. The Car was giving a warning light of Coolant being low. I also had the Front Fog light off warning. I spoke to the Service Technician Mr. Marcos Gon The Car was giving a warning light of Coolant being low. I also had the Front Fog light off warning. I spoke to the Service Technician Mr. Marcos Gonzalez and he handled the service order in a very professional manner. I had my Car serviced at both locations at Cutler Bay Ridge and Coral Gables locations and they both offer great service and the staff very courteous. Thank you very much. Ruth M. Azahares Raul M. Zeledon More

Thank you Jesus for your continued professionalism, courtsey and dedication for servicing my E320 throughout the years. Safety is important to me and this has been maintained through the years. Tha courtsey and dedication for servicing my E320 throughout the years. Safety is important to me and this has been maintained through the years. Thanks once again, you are an asset to Mercedes Benz!! Myrna Lee-Keow More

Ana es una persona super atenta y siempre dispuesta a resolver los problemas que se nos presentan con nuestros vehiculos. La hemos tratado por varios anos y quisieramos poder contar siempre con ella para resolver los problemas que se nos presentan con nuestros vehiculos. La hemos tratado por varios anos y quisieramos poder contar siempre con ella para los servicios de nuestros autos. Nunca hemos tenido una mala cara o un "no se puede" con Ana. Siempre la recomendamos a nuestros amigos que tienen Mercedez Benz para que ella los atienda con el servicio de sus autos. Por esto, Mercedes Benz de Coral Gables sera nuestro dealer siempre. More

I had to bring in my car for service B and as always I was aprehensive about being taken advantige of,but this time the service advisor that helped me was knowledgable and made me feel at ease.He took the was aprehensive about being taken advantige of,but this time the service advisor that helped me was knowledgable and made me feel at ease.He took the time to answer and explain all my questions. I didn't feel like a number as this has been the case other times that I have been here.To eveyone who reads these post ask for Eric he is truly exceptional. More

I have been to many dealers but this time I was made to feel at home.I came in for a blown brake light after being told it would take 1-2 hours I had the luck to have Eric ask me if I needed any help and I feel at home.I came in for a blown brake light after being told it would take 1-2 hours I had the luck to have Eric ask me if I needed any help and I did.He had me in and out in less than 45 minutes including a carwaash! Excellent customer skills I should hire him to work at my company. More

My service advisor is Ana for many years, she is the reason why we keeping returning. After years she takes care of me and all my friends. Thanks for making me always feel like I'm your only and best cl reason why we keeping returning. After years she takes care of me and all my friends. Thanks for making me always feel like I'm your only and best client. Thanks for the care .. I will always recommend you and dealership ... Everybody goes an extra miles to make u feel comfortable. Great work.. Keep it up... Obrigada Sil More

This dealership provides an excellent customer service experience from the minute you drive in to drop off the car to the moment you arrive to pick up. The concierge service team is outstanding and my se experience from the minute you drive in to drop off the car to the moment you arrive to pick up. The concierge service team is outstanding and my service adviser Valentin Sanchez went far and beyond to meet expectations. I highly recommend this dealer. More

I was not looking forward to visiting the Mercedes-benz in Coral Gables. But, I had a change of attitude thanks to the service given by Ana Gasson. Her service was exceptional. She was very professional in Coral Gables. But, I had a change of attitude thanks to the service given by Ana Gasson. Her service was exceptional. She was very professional, polite, and helpful. I will definitely make sure that she helps me again on my next visit. "Thank You" Ana we need more people like you in the service department. More

I honestly couldn't have asked for more from this M-B service department. Rosie, the service advisor, was courtious, informative and knowledgeble and my car was even delivered before expected. I was so service department. Rosie, the service advisor, was courtious, informative and knowledgeble and my car was even delivered before expected. I was so impressed (although not surprised as I have received this type of service from this dealership in the past) I made it a point to compliment the Service Director, Mr. Luis Gutierrez, on the fine work of his department. More