Mercedes-Benz of Coral Gables - Service Center

Byron and Mercedes Benz of Coral Gables always go above and beyond to help their clients. and beyond to help their clients. More

Excellent service and provided transportation to work and from work. Also, the service advisor is excellent. from work. Also, the service advisor is excellent. More

Excellent customer service. Advisor was very kind and helpful. Recall was fixed in a decent amount of time and it was greatly appreciated that i was able to get a ride to and fr Advisor was very kind and helpful. Recall was fixed in a decent amount of time and it was greatly appreciated that i was able to get a ride to and from the mall at Merrick park. More

The only reason I keep my Mercedes is that this is the best service department of Any car I have ever owned. They get you in and out including the Loaner car and everybody could not be more polite. The se best service department of Any car I have ever owned. They get you in and out including the Loaner car and everybody could not be more polite. The service manager Byron is beyond efficient More

Frankie Cao was excellent. Attended to me promptly, had loaner car secured and communicated with me throughout experience including when the repairs were finished. Attended to me promptly, had loaner car secured and communicated with me throughout experience including when the repairs were finished. More

Loretta (Service Mgr) and Jorge Gomez (Service Tech) we’re both great. They followed up with me, came out to fix the recall and provided helpful, knowledgeable customer service the whole way through. Co we’re both great. They followed up with me, came out to fix the recall and provided helpful, knowledgeable customer service the whole way through. Considering what a difficult and inconvenient situation the recall was, they made it as painless and seamless as possible. I’m now just waiting to find out where to send the paperwork for my rental car during the time I was instructed not to drive it. Thank you. More

Very fast and efficient service even during a holiday weekend. Andrea went above and beyond to coordinate my transportation. Much better experience than at MB of Miami. weekend. Andrea went above and beyond to coordinate my transportation. Much better experience than at MB of Miami. More

First class service department with very accommodating personnel. They go out of their way to make the customer happy. Loaner cars when necessary, Pickup service when necessary. Andrea is truly a wonderf personnel. They go out of their way to make the customer happy. Loaner cars when necessary, Pickup service when necessary. Andrea is truly a wonderful service writer. K More

I called my service advisor, Frankie Cao, who is always very friendly and cheerful, to say that I needed a tow. He gave me the number, they answered immediately and came that day. He kept me informed of th very friendly and cheerful, to say that I needed a tow. He gave me the number, they answered immediately and came that day. He kept me informed of the progress on my car. I received an invoice by text when my car was ready and paid...very easy! As soon as I arrived I was greeted and directed inside to retrieve my car which came a few minutes later. My car is running again. Yay! More

I am a long time customer of MB Coral Gables because of the excellent service experience they consistently provide every time.Frankie Cao is excellent. the excellent service experience they consistently provide every time.Frankie Cao is excellent. More