Mercedes-Benz of Coral Gables - Service Center

Both Leidys Sierra (Assistant Service Manager) and David Robinson (Parts Specialist), continue to redefine costumer service. They are both yet to provide par-only service, they're always performing above an Robinson (Parts Specialist), continue to redefine costumer service. They are both yet to provide par-only service, they're always performing above and beyond expectation. It's professionals of such caliber that really make a difference. As long as they are at Coral Gables Mercedes, we will keep coming back. More

I so glad to do buisness with bill ussery and my salesman I so glad to do buisness with bill ussery and my salesman wa profetional that i will recommendet to all my family and friends also the service person I so glad to do buisness with bill ussery and my salesman wa profetional that i will recommendet to all my family and friends also the service personel verry profetional including Joe Figaroa thank you so much Mari and Tony Ramirez. More

I have had a Mercedes for over 5yrs. I have not had much luck at ALL with the brand, with my vehicle. But times likes these. I am pleased at least there is a little tiny light in the giant tunnel of darknes luck at ALL with the brand, with my vehicle. But times likes these. I am pleased at least there is a little tiny light in the giant tunnel of darkness. My key died all of a sudden and unfortunately I only have one. I went to another dealer and received horrible service and just hurdles to get my issue resolved. I contacted MB of CG and David Robinson was amazing and made me regret my attempt at another dealer only cause it was closer. (The one in Cutler Bay)He quickly made his effort to resolve my issue. Great service, great attitude, and a great asset to the company. I thank him and makes me want to have another part to order so I can get great service again. Aka: I look forward on coming back and giving this dealership my business & will recommend to my family members who are also Mercedes owners. More

I have been to this dealership on several occasions to purchase parts and seek advice relating to my CLS 500 . The Service I have received has never been anything less than Excellent. Namely Mr. David Ro purchase parts and seek advice relating to my CLS 500 . The Service I have received has never been anything less than Excellent. Namely Mr. David Robinson has alway's been exstreamly courteos, swift & %100 percent on point assessing problems relating to my car when advice is asked. This type of service is never over looked. And I, in particular appreciate it to it's highest honor. I look forward to many years of continued service with this dealership. Thank you, "Customer for Life" Evans H. Starke More

I have received consistent support on all my auto part questions and needs. Mr Robinson has provided excellent support time and time again. He is courteous, knowledgable and can find exactly what I need t questions and needs. Mr Robinson has provided excellent support time and time again. He is courteous, knowledgable and can find exactly what I need to purchase for my vehicle. I have been a customer of Mercedes of Coral Gables for the past 14 years, Thank you F. Nunez More

Joe has consistently provided very good customer service over the past 10 years. He is always courteous and helpful and has always strived to make the "wait time" as short as possible. over the past 10 years. He is always courteous and helpful and has always strived to make the "wait time" as short as possible. More

Mercedes Benz of Coral Gables has really stepped it up a notch lately. I have been their customer for nearly twenty years and the service has always been good. Lately they have made some amazing upgrades t notch lately. I have been their customer for nearly twenty years and the service has always been good. Lately they have made some amazing upgrades to their facility and customer service and the results are amzaing. I commend Mercedes Benz of Coral Gables and Lorena for making me feel like I was an important part of their day. Wishing them much continued success. More

Excellent service by both Juan the Service Manager and my Service Advisor Valentin Sanchez. The Dealership on its way to an excellent facility. Osmundo Sanchez Jr. Service Advisor Valentin Sanchez. The Dealership on its way to an excellent facility. Osmundo Sanchez Jr. More

Great Service! Exceeded Expectations! Unforgetable experience! The Service Manager was very helpful and took it upon himself to fix all the problems I had with my vehicle. As previously stated, experience! The Service Manager was very helpful and took it upon himself to fix all the problems I had with my vehicle. As previously stated, it was a very rewarding experience. Thanks for taking the time to care! Sincerely, Marivi Rodriguez More